Hughes Motor Group

Hughes Motor Group

1030 Riverside Dr, Methuen, MA 01844

Used 877-468-8907

Average Ratings

4.3 out of 5.0
10 out of 14 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 14 reviews
5.0 out of 5.0

Great Service

by from Methuen Ma |

I was a first time buyer , and Jon helped me every way possible and make sure I got the car I've always wanted for my family! Excellent and friendly staff, thanks again to Jon & Jason

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service

by from Lowell, MA |

Had a fantastic experience with Hughes. Got the truck I had been looking for, it was quick, painless and far beyond my expectations!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

bad car dealers

by from haverhill ma |

Had to bring them to court won judgement for 2400 so they cant be that good. They are are deceptive .check your lemon law with this company

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

great job!! bostonhighline

by from boston |

not only did they help****** great car better than expected and my sent friend there also ........George is great...took a few days as stated but done

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Caring and Respectful dealership that helped me...

by from LAWRENCE MASS. |

Friendly, courteous and the staff treated me well. Great selection of vehicles Helped me get financed with relative ease. I highly recommend them if you need a nice car or truck

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Hughes chnged ownership don't judge by past review

by from W. Townsend, MA |

My thanks to Nathan and the team at Hughes Automotive. Buying a used vehicle can be a scary process. I found Nathan to be honest and upfront and i have had no reservations about my purchase.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Buyer b ware

by from Haverhill mass |

Thanks to their lawyer sending me a return letter to me on my 93a letter I can now move forward in suing Hughes motors. I have overwhelming evidence to prove it. Picture of the odometer on miles as well as pictures to prove they violated a law that displays your rights of the lemon laws looking forward to it . Stinks that it will take a while but perseverance will prevail.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT SALES AND SERVICE

by from KEENE NH |

THANK YOU BILL AND DENNIS THANKS BILL FOR COMING IN ON SUNDAY TO HELP ME OUT AND GETTING ME IN THE RIGHT CAR HUGE THANKS TO DENNIS FOR GETTING ME A LOW INTEREST RATE AND LOWER THAN EXSPECTED PAYMENT AND THANK YOU FOR THE NEW TIRES YOU GUYS ARE GREAT

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Consistent quality vehicle and customer service

by from Milton, MA |

I was looking for another Honda, period. Although this dealership is at least 45 minutes away from me, past experience with them (bought my last Honda from them 7yrs ago) has been beneficial in many ways. I believe they know what brings customers back and they proved to me service and attitude is a huge role in that. My sales consultant was Bill P., he worked tirelessly to get me into the car that fit my current finances. The finance manager, Dennis, got all paperwork together quickly so I was out the door within an hour. I refer Hughes Group constantly and will continue to do so. Both my last car and this car were deals and the buying experiences were painless.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Never again

by from Boston, Mass |

I'm not sure where to start. I called about a vehicle and the guy never told me the vehicle wasn't there. Instead he told me what he needed to get me to the dealership. I showed up and couldn't believe what a dump the place was. They tried selling me another vehicle when I got there and the guy seemed to have no idea about the vehicle I was looking for. They have still been posting ads for the vehicle (reposting, not just forgetting to remove old listing). I couldn't have been more upset. Do not waste your time with these people.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Hughes Motor Group responded to this review

October 1, 2013

I AM SORRY FOR YOUR EXPERENCE WOULD LIKE TO MAKE IT RIGHT FOR YOU PLEASE CONTACT EDDIE@978-886-7601


(1-10 of 14 reviews)