Express Motors of Illinois

Express Motors of Illinois

20063 N Rand Rd, Palatine, IL 60074

Used 888-258-1271

Average Ratings

4.3 out of 5.0
28 out of 33 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 34 reviews
5.0 out of 5.0

Jerry Seiner Nissan - Best Car Buying Experience

by from Oakley, Utah |

My husband and I recently bought a new 2013 Juke at Jerry Seiner Nissan. Alex Mize was our extremely helpful salesman; he was very informative and personable. We appreciated his approach; warm, friendly and no pressure tactics. Alex even offered us some lunch, which we happily accepted. In fact, everyone at the dealership was both friendly and professional. We used their financing and got through the whole buying process rather quickly. The car was last year's model, and it had a chip and scratches on and around the driver's door handle. They agreed to fix it. I know that in these instances, some dealers will try to just slap some touch-up paint on a chip and call it good. But they ordered a brand new door handle and buffed out the scratches beautifully. The receptionist and sales department were also a pleasure to work with. I would gladly recommend salesman Alex Mize and Jerry Seiner Nissan to any potential car-buyer.

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Customer Service
Buying Process
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Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership!

by from Connellsville, PA |

We just bought a used F-150 from Davies Ford in Connellsville. We were most impressed with Rebekah Brosh, she made the process of buying a vehicle easy and stress free. She found us a used truck in our budget that was in great condition and at a great price! I would highly recommend her!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

VW DSL beetle new

by from Shawano Wi |

No pressure sales, car was ready when we came to pick it up and we were in and out in under an hour. Our salesman Sean took the time to go through the features of the car , and it had a full tank of fuel

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great experience, Clean vehicle, Professional srvs

by from Goshen IN |

Express Motors was a 3 hr drive for us as customers out of Indiana, but totally worth our drive. The CRV we came to look at was exactly what was pictured and as advertised, price wise. Dimitry even went the extra mile to make sure we were satisfied with our purchase and that we could get home by putting a new battery in the car and meeting the price we were comfortable paying for the vehicle. The purchase process was quick and painless and we were in and out of there within an hour! I would recommend Express Motors to my friends and anyone who reads this review.

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Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very accommodating

by from Elgin |

Dmitriy, the sales consultant, was very accommodating. Everything went smooth from the time we came in to talk business of buying a Honda Accord, until we left with a purchase. Dmitriy was very informative, knew all the answers, didn't waste our time waiting and met our price. it was a pleasure working with him.

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Buying Process
Not Applicable
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Does recommend this dealer

Did make a purchase


1.0 out of 5.0

a lemon of a car...

by from Chicago, IL |

This dealer in my opinon, buys its parts from a junk yard, not the original manufactor. They blind you with false warrenties that they say is covering the whole car. I will never buy and reccomend this dealer to anyone! I have had to dump $800+ into this car, just to get running right again, and I will be getting a legal team together to get money paid back to me for this! I have called, and left voicemails to try and get this matter resolved, but to no avail...I am very unhappy with my purchase! Scam artists does not even describe this dealer, they are worse than that! If I could give these guys a half star, trust me, I would...even a half of half a star! Do Not Bye From Them!!!

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Not Applicable
Buying Process
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Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Very rude

by from Arlington Heights, IL |

Very rude staff, test drove a minivan, got nothing but pressure. A few days later got a call from one of the dealers asking me about my decision. Told him I wasn't interested in buying that particular car and asked if he had anything cheaper in stock. The dealer hung up on me before I could even finish the question. Guess who's not visiting them again.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Freehold Kia..........What a Fabulas Experiance

by from Annandale, NJ |

Just a quick note about Freehold Kia. I personally want to congratulate you in developing a class " A" organization at Freehold Kia. This experience for my daughter has really been a good example on how an organization can and did help a first time car buyer . The Kia teams helped with the total process of buying a car and made this process seamless. The personal care at a very busy dealership given to us was the best. It made it easy for my daughter and fun discussing and picking the vehicle, the financing, the trade in, all documents to be signed, and papers to complete this sale. It's a lot for the first time car buyer . And as you know this process can be sometimes over whelming especially to a young person purchasing their first car. Your staff in Sales, Finance, and upper management have all embraced the total process with her. They have made this a great experience and lesson for my daughter to have and experience. Your people were quick to respond and easy to talk to. This stems from the top of the organization down through the ranks... A good job for us a Good job to you!!. Anyway thank you again as a friend but most of all a father. Regards, Bob Kaufman Division General Manager Woodstock Farms Manufacturing

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Customer Service
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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2012 Lexus CT 200h - Great Experience

by from Frankfort, IL |

Went in with a trade in for a 2012 Lexus CT 200h - car was in a wreck but repairs were perfect and runs great. Passed inspection at my Lexus dealer with no issues. The guys were very honest and transparent and worked with me on the price where we both made out well. Great experience - asks questions and examine the car well and you'll get a great car at a great price.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

BAD Dealership

by from Chicago |

Do yourself a favor and stay FARRRR away from this place!

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-10 of 34 reviews)