Brumos Lexus of Orange Park

Brumos Lexus of Orange Park

7040 Blanding Blvd, Jacksonville, FL 32244

New 866-414-2341
Used 866-409-9599
Service 866-414-3524

Average Ratings

4.8 out of 5.0
100 out of 103 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 112 reviews

Featured Review

5.0 out of 5.0

Lexus Service

by from Jacksonville, FL |

All needs were met and questions were answered promptly, professionally, and were reasonably priced.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Brumos Lexus of Orange Park responded to this review

June 9, 2014

We are glad to hear that you had a great service experience and we thank you for sharing your feedback.

5.0 out of 5.0

Service

by from Fleming Island Florida |

The staff was waiting and ready when I arrived to take my car for service and get me into the loaner car so I could be on my way.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

owner

by from jacksonville. fl |

excellent service and representative was awesome in explaining the work required.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Periodic service

by from Jacksonville, Florida |

I was given courteous service. The service was done on time.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Recall

by from Green Cove Springs, FL |

I received a letter from Lexus that my 2002 Lexus 430 was being recalled to check the passenger air bag modular. Ron was the service agent. He was very efficient, answered all questions, gave me a loner and I was on my way. The check in staff is to be commended as they are friendly and efficient. I look forward to coming back to Orange Park when I need service for this car or when I am ready to purchase a replacement. Thank you.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Kathleen Getman

by from Hahira Georgia |

Great Service as always!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Lake City, FL |

We always have great service. The loaner vehicles are amazing.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Left road at 70

by from Orange Park, Florida |

I had fallen asleep at wheel doing 70(speed limit) on interstate! In the left lane, the car was running in grass beside interstate when I woke up!!!!!. Steering wheel was vibrating like a jack hammer and stability control alarm was beeping loudly!! After my out of town trip, I noticed an odd sound from under car. Jomar, service advisor, said that a protective plastic shield had come partially loose with a lot of mud and grass jammed in the area. Also, the wheels had a lot of mud in them on the back side. They cleaned up the mess and fixed the shield. Jomar advised we do a 4 wheel alignment and balance tires. One wheel was found to be out of alignment. Car is doing great again. Great service and attention to detail. Lexus of Orange Park does all my service. Plan to purchase my next Lexus from them. Again and again they have proved to be people of integrity. To me, that is of vital importance.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Car Buying Experience @ Brumos Lexus!

by from Jacksonville, Fl. |

An absolutely perfect car buying experience with Chris Derosa..... would do it again!!! He is very personable and wants you to be happy.....!!!

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mattox Hair

by from Jacksonville, Florida |

Service agent was courteous and helpful. He was responsive to my questions and contacted me about repairs to my vehicle. He did an excellent job.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Fleming Island, Fl |

Very helpful and pleasant

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 112 reviews)