Dunn-Benson Ford

1700 W Cumberland St, Dunn, NC 28334


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 32 reviews
5.0 out of 5.0

Great service

by from Durham NC |

My salesmen David Vinson was awesome.. He made the car buying experience easy and Hasel free. His attention to his customers needs is outstanding...would recommend him to all my friends...

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Top Notch Service Department

by from Jacksonville, Florida |

My wife and I had a very positive experience. We are from Jacksonville, Florida and were stressed due to car trouble on a trip. Manuel Timoteo and Ricky Gadd were very friendly and attentive. They immediately knew what the problem was and fixed it in a timely manner.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Dunn, NC |

Awesome! Awesome! Awesome! Awesome! Awesome!!!!!! We could not have asks for a nicer, more congenial person to have met us at the door and helped us buy this car. We are so pleased and so excited, and extremely satisfied.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Seamless and excellent experience overall

by from New Hill, NC |

I loved the fact that I could handle 99% of the paperwork over the phone and on the internet. It saved time, and all I had to do was test drive, pick which vehicle I wanted, and sign the paperwork. Dalton was GREAT!!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service

by from Dunn North Carolina |

The advisor let me know before doing the work. The problem was diagnosed quickly so I could get on my way.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!

by from Dunn, NC |

I took my car in to have it serviced. The staff was friendly, and the service was excellent and fast. The waiting area was clean and they had coffee to get us up and running like the car.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great dealership. small town family atmosphere!!

by from Holly Springs, NC |

Manny over in the service department was very good about scheduling my service appointment where it worked out well for me. I appreciated his efforts and his kindness and professionalism. Great asset to your dealership. You've got good people all within your dealership.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Prompt Service

by from Fayetteville, NC |

very professional and personable; also I informed i had an appointment and was in a rush. they took me right away and got me out of there in no time flat.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly and helpful staff.

by from Raleigh NC |

Friendliness of salesman in particular but the whole staff that we encountered. This was my best experience buying a car.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good sales service bad follow up

by from Fuquay-Varina N.C. |

My sales person was great when buying car but no follow up had cds and stuff left in my old car do not know what happened to it can't get a return call...This is the second car I have bought here...

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 32 reviews)