- Repair & Care
Jim Butler Chevrolet is a St. Louis area Chevy Dealer, and we have been serving the area since 1979. We are proud to say that our business is focused on selling quality New and Preowned vehicles as well as providing the best Automotive Service/Repair and Parts for our customers. Last year GM awarded us the GM Mark of Excellence Award for outstanding performance in all critieria, and number #1 on the list of criteria is the customer!
28 out of 31 people recommended this dealer.
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by C Figgemeier
My wife brought in my 2011 Chevrolet Avalanche for a rear window leak and possible brake service. She was immediately greeted and escorted to the waiting area. Less than five minutes she was met with a service writer who thoroughly asked questions about our concerns and explained what steps would be taken. This included ordering a new rear window and doing a thorough inspection of the brakes to rule out what could potentially be a warranty issue. She was then given a brand new Impala to use until our vehicle would be completed. I also want to include that I appreciate the fact that my vehicle was kept under roof overnight with wheel locks attached. The next day I was kept in constant contact about the status of my vehicle, which did include diagnosing the brake issue. My wife picked up the truck after work, was escorted to the cashier and back to the service counter the minute she arrived. The truck was problem-free, and I later received a letter to stop by and have the window quickly replaced, which was also done in a timely manner. I want you to know that I have dealt with many St. Louis dealers over the years, but this may be the best experience I have ever had. Your staff are both welcoming and accommodating. Your dealership should be an example to others as to how customers should be treated! Very impressed!