- Repair & Care
Welcome to Stokes Automotive Group!Stokes Automotive Group has been serving the greater Charleston area for over 40 years! As one of the area's oldest, continuously family owned and operated automobile dealerships, we are proud to be a customer recommended establishment that always exceeds expectations to provide a fantastic car buying experience.
Our extensive inventory in our four locations, Honda, Mazda, Kia, and Volkswagen, make the best brands and vehicles available no matter what type of vehicle you are seeking. Our friendly staff members are approachable, knowledgeable, and enthusiastic.
82 out of 85 people recommended this dealer.
By writing a dealer review you can provide valuable insights to other customers.
by Charles and Ana Morris
My wife and I were not in the market for a new car when we went to pick up our 2006 Jetta from the service department back in November 2013. My wife's Jetta had been paid off for two years, and except for required maintenance has been a trouble free car. We had planned on keeping it for at least another year. However when I walked into Stokes? VW showroom in North Charleston, SC, the new models especially the sports model Jetta, and the new Beetle caught my eye. I quickly saw us riding in one of their new Jettas and immediately thought about trading in our Jetta for a new one. We were approached by the most professional and knowledgeable salesman in any occupation that I have ever dealt with. Clarence Nelson took the time to show us all the 2014 Jetta, and subsequently 2014 Passat models. However my wife and I did not decide on anything that day. After some discussion, my wife and I came back several days later to test drive a Passat, because of VW price restructuring we felt the Passat is really a great bargain of any car in its class. And even though we felt the new Jetta would be a great purchase, the Passat would provide more room to accommodate our new grandkids (twins) that were on the way. Clarence explained all the bells and whistles of the 1.8T Premium SEL we were about the test drive and then let us put it on I-26-brave man! My wife and both loved it, but this was going to be her car and she had the final say. She was impressed with the ride, the luxury, the comfort, and overwhelmed by the new technology but we are working on that. She was sold on the Silver model we test drove. Quick purchase and financing--We came in with our own pre-approved interest rate and a pre-determined trade-in value for our 2006 Jetta. Stokes gave us a great deal on our trade-in and asked us to give them a chance to come back with a lower interest rate to finance our new Passat. They did just that and what was to be a fact finding mission turned into a same day purchase. From dealing with Stokes VW's sales department, (Clarence's knowledge of VW's products and truly professional touch greatly influenced this purchase), the financing department, service department, management greeting, and the feeling we were getting an exciting new car, our buying experience turned out to be a very professional and fun experience. This makes our third straight purchase from Stokes VW. We bought our first Jetta back in 2002. Sincerely, Charles and Ana Morris