Stokes VW

3491 Ashley Phosphate Rd, North Charleston, SC 29418

New 888-460-9386 New888-460-9386
Used 888-459-5127 Used888-459-5127
Service 888-464-2078 Service 888-464-2078

Stokes VW, Winner of the Customer First Award from Volkswagen. That means we put YOU First.


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 103 reviews

Featured Review

5.0 out of 5.0

Best customer service

by from Mount Pleasant, SC |

I get my regular service done here. This time I asked about a noise I've been hearing. They found it and it turns out to be a major repair. They took me in the shop to explain the problem with 4 broken mounts. Within days an adjuster came out and it got covered under my 100k mile warranty. Saved me a few thousand dollars in repairs. There was constant communication and they were accomodating to my schedule trying to get to the dealer.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Customer service

by from Goose Creek, S.C. |

Fast & friendly staff . Always let me know what is going on in my car.

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2016 Touareg SUV

by from Edisto Island,SC |

OMG! My husband purchase my a brand new 2016 Touareg from Achie Smalls, it was the best choose i have ever made. It's perfect for my family and I. The customer service and hostility was excellent. I would recommend this dealership to anyone. Thanks Archie Smalls you are the best

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My Sales Person Achie Smalls

by from Edisto Island, SC |

The dealer has excellent customer service. I just recently process my wife a 2016 Touareg SUV from Achie Smalls he was very helpful and professional. The process of my wife car went smooth and looking forward to process my vehicle. He was fantastic!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Dealers review

by from N. Charleston, SC |

Best ever car buying experience, purchased a 2015 Jetta and is very satisfied with the car.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Had a few problems but they were quick to fix.

by from Charleston, SC |

Had recently purchased a used 2005 Chevy Cobalt LS. Test drove the vehicle and everything was fine and went ahead with the buy. Within a 12 hours of the buy the car was already having a problem with the shifter(key wouldn't come out of the ignition) after an hour back at the dealership they decided to cover the cost of the repair, which was outstanding of them. If that hadn't happen I'd give a 5 star rating but do feel a 4.5 star is just.

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Stokes VW responded to this review

December 31, 2014

Thank you for your review. We appreciate your patience and understanding while we had your vehicle repaired. Enjoy your Cobalt! Travis Westbury General Manager


5.0 out of 5.0

buying a used car

by from McClellanville,SC |

I was impressed with my salesman,Jeramy, and the total process. The follow up was also excellent

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Stokes VW responded to this review

December 20, 2014

Thank you Mike. So pleased to hear Jeremy and the whole process went well for you. Please give us a call if you ever have any questions. Travis Westbury General Manager


5.0 out of 5.0

Greatest service in buying a car!!!

by from Charleston, SC |

Go see Jason....he will get you the deal you need!!! It will be a most pleasant and fun experience ever!!!! And that comes from a person who hates to even walk in a car dealership!!!

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Stokes VW responded to this review

December 3, 2014

Jason is one of our best and we are happy to have him on our team here. I am glad he got you a good deal on your new car. Thank you for your business. Travis Westbury General Manager


5.0 out of 5.0

Stokes rocks

by from Charleston SC |

I had a awesome experience at stokes Volkswagen. Travis Westbury, Kristopher Mack & all the staff I encountered were incredibly efficient, friendly, knowledgeable, honest & prompt. I had a good time buying my car. They took very good care of me from beginning to end. I can't say enough good things compaired to buying in the past. I feel confident in my purchase & warrenty. Thanks a bunch y'all! Abby & Levi

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Stokes VW responded to this review

December 2, 2014

Abby and Levi, so happy to hear everyone here treated you well. Give us a call if you have any questions on your new car. Thanks for making your purchase at Stokes VW. Travis Westbury General Manager


5.0 out of 5.0

Stokes VW gave me a chance for success

by from Summerville, SC |

Stokes VW gave me an opportunity to rebuild my credit and put me in a new car. I went in expecting to be turned down, even though their commercial said Gauranteed with certain criteria that I met. Most places say that and then tell you they cannot help you, but Archie Smalls (my salesman) was very friendly and encouraging. I also went in expecting to get a pre-owned car, but they put me in a brand new 2014 Jetta S Base and I was so excited. With children and the cost of repairs these days, it is nice to have something reliable and under warranty. Thank you!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Stokes VW responded to this review

November 18, 2014

Thank you for writing such a nice review. I am so glad we were able to help you out and get you into a new car. If you need anything please don't hesitate to give us a call. Travis Westbury General Manager


(1-10 of 103 reviews)