Import One

Import One

12020 Airline Hwy., Baton Rouge, LA 70817

Used 866-744-5423

Largest inventory of Preowned Luxury vehicles in Louisiana

Average Ratings

4.7 out of 5.0
57 out of 60 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 60 reviews

Featured Review

5.0 out of 5.0

They definitely want you to be a happy customer!!

by from Madisonville, LA |

My husband had to work, so I went by myself to a used car dealer to check on a car I was interested in. The people there were great, along with all the luxury cars they have on the lot. It was never intimidating nor did I ever feel any pressure! D'Wanda, the sales lady, was terrific. Zeke, the finance manager, was very helpful and willing to work with me. Thomas, the service manager, was full of useful information and didn't want me to drive away unless everything was in good working order. Needless to say, I'm loving my new wheels- thanks Import One!!!

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Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Import One- Great Sevice!!

by from Baton Rouge, La |

Had a great experience. Zeke and Quentin really made this car buying experience worth it. I would recommend coming to check Import one out. Make sure to ask for Quentin or Zeke!!!

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Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Looking for a New Ride!!!

by from Baton Rouge, LA |

Justin, Import One, called me once he received my email, scheduled to look at the truck that I was interesting in. When I went to Import One, Justin, had the truck in front of the dealership waiting for me to look at it. He showed me the truck inside and out, asked me if I wanted to take it for a drive, but, I was kinda stretch for time, couldn't, but, he didn't have to do that. I really appreciate what he did. Thanks so much, Justin!!!!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Q'z the M.A.N.

by from Lafayette, LA. |

What was promised was definitely delivered!! And then some. A breathe of fresh air in the car buying business. From beginning to end, my salesman Quentin was professional yet silly and accessible. What he is able to accomplish is nothing short of amazing. Q really know his stuff!! All my negative equity was rolled over into a car 7 years younger than what i was driving also with 50,000 less miles. I'm a happy 2013 owner! Period.

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Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Good!

by from Baton Rouge Louisiana |

Quentin was a very helpful salesman, he helped me find the car i wanted

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing Service!!!!

by from Baton Rouge, LA |

On Friday, January 01/09/14, my brother and I stopped by Import One to look at some cars. My brother, Mario J. Jones, had actually stopped by Import One on Chrismas night. After purchasing a 2007 DTS Cadillac from AllStar Used Toyota on 01/07/14 and visiting at least 12 other car dealerships in Baton and the surrounding area, we decided on Import One. The selection is superb and I can not rave enough about Quentin Chapman. His Customer Service skills are awesome and his professionalism is umatched. He did not pressure us in the least and showed me a few things that will defintely help me when I am ready to make my next car purchase. Therefore, we returned the unwanted 2007 DTS Cadillac without a warranty to Allstar Used Toyata and purchased a 2011 Lexus 350 with a warranty. I hope Quentin remains employed with Import One for years to come. If I even hear of someone speaking about purchasing a car, I am going to politely interrupt, and ask them to give Quentin and Import One a try!!!!!!! The entire staff was simply th best awesome!!!!!!!!!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful Care

by from McComb, MS |

Here at Import One, the dealers and salesman treat you with the utmost respect can care. Quentin is an outstanding and awesome individual that I have had the pleasure of working with. I would highly recommend family and friends to see Quentin and Import One for their next car purchase. This will be the dealership that I will work with in the future for my next purchase. Best Wishes to Quentin and Import One.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

ShoutOut To My Boy Q

by from baker,la |

For Hooking me up with this 5 series Beamer B.M.W= Black Male Winning. Went to 100s of dealerships to find what I was looking for and I found it right here at Import One in Baton Rouge Louisiana.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Quentin and the Import One Family is Love :)

by from Maringouin, La |

For the longest time I've been researching and preparing to purchase another vehicle. So, when my parents and I arrived at Import One I was very excited, yet nervous. Needless to say, as soon as we arrived I was astonished by the most amazing selection of vehicles. As we begin walking around and surveying the vehicles we were approached by a salesman named Quentin also known as Q and upon meeting him, everything else was history. We immediately connected and overall my parents has a remarkable experience working with Q. From the moment Q started assisting me, his professionalism shined through. Q has an amazing disposition , he is very well educated, knowledgeable, sweet, intellectual, and very helpful. We absolutely loved working with him, hence my mom calling him her adopted son. I was very well pleased with this entire experience and Q helped me make a practical, yet one of the best decisions I've made in regard to purchasing and/or attempting to purchase a vehicle. Overall Quentin and the Inport One family made it possible for me to walk away with a set of Infiniti G37 keys and im in love with my car. Therefore, I would recommend anyone looking to purchase a vehicle, new or used, to visit Import One and ask for my brother Mr. Quentin "Q" Chapman.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Quentin is my literal hero! sweet sweet goofy hero

by from Baton Rouge, LA |

I have been looking for a car for nearly a year. It has been a search from hell to say the least. When I got to Import One I met a sweet man by the name of Quentin. I found a used altima online and the moment I got inside I just knew it was for me. Quentin helped me fulfill my dreams and I could not be more thankful. What a treat it was to do business with he and Import One!!!!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

QUENTIN HOOKED ME UP @ IMPORT ONE

by from Baton Rouge, LA |

I WENT TO IMPORT ONE ON AIRLINE HWY. IN BATON ROUGE LA. & QUENTIN WAS THE BOMB !!!! HE WAS VERY PROFESSIONAL WITH HELPING ME TO CLOSE A DEAL ON A LEXUS . I WOULD RECOMMEND ANYONE TO IMPORT ONE & ASK FOR QUENTIN !!! THANK'S QUENTIN FOR SHOWING MUCH LOVE !!

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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 60 reviews)