Serra of Jackson

189 Stonebridge Blvd, Jackson, TN 38305

New 888-483-8791
Used 888-482-1516
Service 877-548-8594

SERRA OF JACKSON...ONE DESTINATION SO MANY CHOICES

Average Ratings

4.8 out of 5.0
80 out of 81 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 81 reviews
5.0 out of 5.0

Great service friendly people.

by from Jackson, Tn. |

James our salesman .was.such a pleasure and knowledgeable about our truck. He took.alot of time.with us. Everyone was so friendly. There was no pressure and the overall experience very enjoyable.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

IN AND OUT

by from JACKSON, TN |

REPLACE PLASTIC PANEL UNDER FRONT OF CAR. IT TOOK 15 MINUTES IN AND OUT TO GET IT DONE.THANK YOU VERY MUCH!!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service, great cars

by from Jackson, Tn. |

All of my experiences at Serra have been above expectations. Jimmy, in the service department, was most helpful. My husband drives a Cadillac Escalade with 288,000 miles on it and I drive a Cadillac CTS with 75,000 miles. we are a Cadillac family, a Serra family

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

BEST CAR BUYING EXPERIENCE EVER

by from Alamo, TN |

This was our second time to buy a car through Serra Chevrolet in Jackson, TN, and more specifically with Thomas Leonard. He is an AMAZING salesman, he REALLY listens to my list of needs/wants and then he finds the car for me. Would not want to buy through ANYONE else. EXCELLENT EXPERIENCE BOTH TIMES.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

New people are trying.

by from Jackson, TN |

My experience was pleasant. I was disappointed that my old service representative Ronnie was no longer there. I had to prod and train my new rep Caleb but he seems to listen and proved that he is trainable.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

good service prompt and customer service was great

by from Bolivar,TN |

Mr. Roberts and his service personnel replaced windshield wipers blades and replaced backup light bulbs. My wait time was quite short.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Good service

by from Jackson, TN |

Use Serra often for oil change for both our vehicles-( purchased from Serra). Always done in timely manner. Everyone is professional and polite.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service and friendly atmosphere

by from Jackson, Tn. |

The service was very professional, fast, courteous, and the waiting area was very beautiful and the environment was friendly. thank you.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Micheal Gibson

by from Jackson, Tb |

The service was courteous, friendly and respectful. The best thing, however, was the knowledge of the Tech. He recognized my problem and had settled on a course of action before we got back to the dealership. My problem was resolved in under two hours.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!!! Great people!

by from Jackson tn |

Great people!! Always helpful and friendly !! They go beyond to make sure you are satisfed with the service! Great salesman, they work to get you the best price!!! And the popcorn is great to!!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 81 reviews)