Serra of Jackson

189 Stonebridge Blvd, Jackson, TN 38305

New 888-483-8791
Used 888-482-1516
Service 877-548-8594

SERRA OF JACKSON...ONE DESTINATION SO MANY CHOICES

Average Ratings

4.8 out of 5.0
97 out of 98 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    11-20 of 98 reviews
5.0 out of 5.0

Excellent and friendly service

by from Jackson, TN |

The complimentary shuttle service provided by Serra is truly and asset. My car was in the shop all day and I appreciated not having to stay at the dealership. They worked hard to complete all issues in one day.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from jackson, tn |

friendly and courteous staff that truely cares about our service experience. service was quick and staff friendly and went over all services and everything is working great

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Jackson tn |

Couldn't ask for anyone better to help us.... Sonya was a perfect sales person... We have bought 3 vehicles from Serra and used Sonya all 3 times... Wouldn't use anyone else!!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Jackson, TN |

Had a terrible experience with Integrity Buick in Chattanooga with my daughters car. Significant engine work was performed just prior to her coming home to Jackson, TN for the summer. Integrity Buick in Chattanooga failed to tighten and replace several bolts and nuts causing road noise and vibration. We took the car to Serra Jackson, they did an outstanding job, called Integrity Buick Chattanooga and resolved the issues and responsibility. A special thanks to Jimmy.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

awesome customer service

by from jackson, tn |

I felt very welcomed and appreciated and did not have to worry about anything, they were very helpful and courteous

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from Jackson, TN |

This is the second vehicle that we have purchased from Serra. Our salesman was James Hurt both times. He is fabulous and the entire experience was pleasant.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Sierra has wonderful people working for them.

by from Jackson, TN |

Serra Chevrolet Jackson, TN has always been great to work with and truly has done what they said. Thanks for being so very honest and trustworthy.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service friendly people.

by from Jackson, Tn. |

James our salesman .was.such a pleasure and knowledgeable about our truck. He took.alot of time.with us. Everyone was so friendly. There was no pressure and the overall experience very enjoyable.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

IN AND OUT

by from JACKSON, TN |

REPLACE PLASTIC PANEL UNDER FRONT OF CAR. IT TOOK 15 MINUTES IN AND OUT TO GET IT DONE.THANK YOU VERY MUCH!!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service, great cars

by from Jackson, Tn. |

All of my experiences at Serra have been above expectations. Jimmy, in the service department, was most helpful. My husband drives a Cadillac Escalade with 288,000 miles on it and I drive a Cadillac CTS with 75,000 miles. we are a Cadillac family, a Serra family

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(11-20 of 98 reviews)