Serra Honda

(4.0) 5.0 21 Reviews

1813 Ensley Ave, Birmingham, AL 35218

Used 205-949-5457 Used205-949-5457


Average Ratings

4.0 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 21 reviews

Featured Review

4.0 out of 5.0

Pleased with the car buying experience

by from birmingham ,al |

We worked with Jacob, Graham and Michael for our new Honda Odyssey touring 2015 purchase. Overall we had a good experience with the dealership. The process was really smooth and fast once we had a deal.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Pleasant Experience Everytime

by from Birmingham, AL |

I have been here on several occasions, each time my experience was very pleasant. Mostly for repairs or oil changes.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience!!

by from Alabama |

Great experience with the team at Serra Honda. We decided to purchase from Serra after visiting several other dealerships. Great NO pressure service. We visited the dealer on Saturday and wanted to think about it over the weekend. Called on Monday afternoon to let them know we wanted it. They had it ready and waiting when we arrived on Tuesday at 12:10 pm. We were leaving the dealership at 1:15 pm with all paperwork complete and our new Honda cleaned up, ready to go, and with the additional accessories already installed!! You could not have asked for a better experience. Bill, Zo and Jajuanna were great!! This was by far the best car buying experience I have ever had. No pressure, not a bunch of running back and forth with a manager to see what kind of deal they could get for me. Very straight forward and great price!! I will be back to Serra if I need another vehicle in the future.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Service and Popsorn

by from Birmingham, AL |

My experience was good at Serra Honda in Ensley! They provided a clean waiting room.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Ensley, AL |

Customer from Ensley, AL ranks Serra Honda a 5 out of 5 stars on their customer service while getting their vehicle repaired.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Ensley, AL |

The people were very nice and helpful. The free wireless internet and TV made the wait more comfortable.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Prompt, Courteous Service

by from Bessemer, AL |

Prompt, courteous service. Came in for car service upkeep and oil change. Would possibly consider Serra Honda when I decide to purchase my next car.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Amazing

by from Birmingham, AL |

When ever I visit Serra Honda, my experience is always wonderful. The staff is very friendly and does everything in their power to make your visit great. They truly care for the needs of their customers.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service

by from McCalla, AL |

My family has been loyal, satisfied customers for over 14 years; back when it was Neil Bonnet Honda. I highly recommend Serra Honda. They seen to always exceed my expectations and give me no reason to consider anyone else.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great Service

by from Hoover, AL |

Great customer service, fast quick friendly staff. Maintains appointments and keeps their promises putting you first. First come, first serve some say, Serra Honda does it.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 21 reviews)