Fox Valley Volkswagen in Schaumburg

Fox Valley Volkswagen in Schaumburg

1000 E Golf Rd, Schaumburg, IL 60173

New 888-768-8910
Used 888-768-8905
Service 888-527-0298

Average Ratings

4.6 out of 5.0
29 out of 32 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 32 reviews

Featured Review

5.0 out of 5.0

Fair dealership, great people

by from Schaumburg, IL |

I won a VW Beetle and this dealership bought it from me. They offered me more than any private buyer and they were easy and great to deal with it. I knew the car would sell for a great price and they were very fair about what they offered me.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Awesome Job!!!

by from Schaumburg, IL |

Quick, easy, service representative provided me an additional recall update that I wasn't aware of. In the same time that I was advised it would take to finish the recall item, they also did the additional recall, and an oil change. Free WiFi while i waited.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from schauburg, il |

Very helpful and friendly service representative. He explained what was done and answered any questions asked to my satisfaction. Would not hesitate to recommend Fox Valley Volkswagen/Schaumburg to anyone!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Always Friendly and Respectful Staff!

by from Schaumburg, IL |

Quick service without an appointment. Friendly staff and very accommodating! Clean facility and reasonable prices. No up charges or add-on work.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

I drive out of my way to go to this location!

by from Schaumburg, IL |

The staff is always very friendly and I feel welcomed. I also enjoy how they finish the service earlier than they anticipate.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent people.

by from Schaumburg, IL |

These guys are ALWAYS on the ball! I needed to go in on a Saturday, thinking it wouldn't be the same as during the week - WRONG! Everything ran just as smooth, professional and efficient!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Schaumburg, IL |

Willing to stay late to help with my purchase, knowledgeable, knew how to pick a car that was the right fit for me

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Schaumburg, IL |

Timely inspection and cause of the problem. Ryan the service advisor, keep me posted on the progress and had my car back when promised.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from 60193 |

They never push services you don't need. They are quick and polite and very knowledgeable. Jeff Jett is the best. I'll buy another VW because of your great service!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Hoffman Estates, Illinois |

Waiting for my car was relatively short...coffee was good, pleasant waiting area. Jim notified me that I would need tires in the near future. He later called me with quotes on the different tires VW carries.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Towing package issue

by from Schaumburg, IL |

The service team/department has always been very helpful and nice, no matter how odd the question or request. They attempted to install the Electronic Break Controller but found they could not. John did give me a recommendation for a company in the vicinity which I greatly appreciated.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 32 reviews)