Salsbury's Dodge City

Salsbury's Dodge City

9550 Airline Highway, Baton Rouge, LA 70815

New 866-514-0423
Used 888-441-0154
Service 877-273-8751

Buy Smart

Average Ratings

4.7 out of 5.0
80 out of 87 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 87 reviews

Featured Review

5.0 out of 5.0

Great service, honest sale

by from Denham Springs, La |

By far the best buying experience we have had purchasing a vehicle. Drake was courteous honest and helpful from beginning to end. Just couldn't have asked for a better experience. Even financing was a breeze! Thank you Salsbury's Dodge City Used Cars we will buy again from your dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

2.0 out of 5.0

service department is worst

by from baton Rouge, la |

Horrible service department. They have no clue how to process a ticket without their computers. Like they couldn't go ask how many quarts of oil and write it with a pen. No one was in waiting room and I turned the blaring soap opera down and the lady in the front glass office turned it back up, she was an employee. Will be looking for a new RAM dealership!

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Salsbury's Dodge City responded to this review

March 25, 2015

yes computers were down cashier was in process of cashering and she was finding out how many quarts her vehicle took then while processing the amount the cumptuers came back up.sorry for your inconvevience and we do thank you for your service.


5.0 out of 5.0

Excellent service from Mr. Steve Kraus

by from Lafayette, La. |

Dear Leah Salsbury, I felt I had to write to let you know what a professional salesperson Mr. Steve Kraus was in my recent car shopping experience. Where do I start? Mr. Kraus was professional, courteous and informed! He told me every last detail about the car so that I was aware of exactly what I would own if I purchased the car. He was very helpful in explaining the opportunity to explore lower interest rates on a loan. I also appreciated his low pressure style. He did not hassle me. He allowed me to make a decision with all information in hand. I would recommend a member of my family or a friend to Salsbury Dodge based on my dealings with Mr. Kraus. Although my husband decided we were not in a position to purchase the car we viewed, it would be my pleasure to deal with Mr. Kraus if that situation every changed. Thank you for the opportunity to commend a person who excelled in every aspect of representing Salsbury Dodge.

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Customer Service
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Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Sales person has called several times.

by from Walker LA |

Salesman has called several times. We have been too busy to do business with them. But they have tried.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Drake Babineaux

by from Gonzales, LA |

Drake is well versed in automobiles and all the bells and whistles that are included. He made the buying experience feel comfortable and inviting.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mike Long

by from Brusly, LA |

Thank you Mike Long for you'r assistance with my used car purchase.

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

BJ Tullier

by from Lafayette, La |

BJ was very helpful and knowledgeable with the vehicles! Highly recommend him, very personable and friendly.

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mark Frank's review w/ Salsbury's Dodge City

by from Baton Rouge, LA |

He was awesome and did everything to help me. :) ....................................................................

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My 4th pre-owned vehicle from Salsbury's Dodge Cit

by from Baton Rouge, La |

This is our 4th vehicle purchased from Salsbury's Dodge City.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Does recommend this dealer

Did make a purchase

Salsbury's Dodge City responded to this review

February 1, 2014

Thank You


5.0 out of 5.0

Mark Frank

by from Baton Rouge, La |

Great service, as soon as I walked in I felt comfortable.

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Not Applicable
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Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mark Frank review

by from Baton Rouge, LA |

My overall experience was the best!! Everyone was inviting and were willing to help me. They did not give up on me and they did everything that they could do to make sure I drive off in my new car. Succeeded! Mark was awesome!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 87 reviews)