Toyota of Ardmore

Toyota of Ardmore

402 Holiday Dr, Ardmore, OK 73401

New 866-618-4960
Used 888-810-8345
Service 866-688-4296

Your Hometown Toyota Dealer

Average Ratings

4.2 out of 5.0
4 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews

Featured Review

5.0 out of 5.0

Buying experience

by from Ardmore, OK |

Salesman very helpful & knowledgable. Upfront pricing & fair trade in value for my truck.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Toyota of Ardmore responded to this review

June 28, 2013

Hi Golfer, Sorry it's taken me this long to thank you for your compliments about your experience at Toyota of Ardmore. I hope that when you need service or are ready to make you next purchase you will still come to us first. We want to keep you a member of the Toyota of Ardmore Family.

4.0 out of 5.0

Service Department

by from Ardmore, OK |

The repairs and maintenance I've had performed here have been done correctly and promptly. However, I question the accuracy of the invoice and pricing. Twice the invoice has indicated the incorrect oil viscosity for my vehicle (service advisor stated that the correct oil was used), and I paid for tire rotation labor with my oil change when they had the wheels off anyway for brake work. They are typical of most dealers in that they repeatedly try sell you extra service work through scare tactics (unsafe, etc.). I would recommend them but be aware of your bill and discuss any questions with Elvis, one of their service reps.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Toyota of Ardmore responded to this review

September 28, 2013

We appreciate your letting us know about your experience with our service department. I passed along your comments to the service manager and he assures me that he will address each issue. We would appreciate a follow up review of your next service visit. We strive to be as perfect as possible, but, we know that is impossible, so, we try to get as close as possible. Thanks again and we look forward to hearing from you again.


5.0 out of 5.0

Outstanding Service!

by from Thackerville |

I bought my Toyota Camry from them & my experience couldn't have been better! The staff is so friendly and anytime my car needs serviced, they get me in right away. They even let me use a loaner car while mine was being serviced. Elvis, in service, is really great to work with!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Toyota of Ardmore responded to this review

June 29, 2013

We sure appreciate the compliments, Shelly and will strive to continue offering superb friendly service throughout the dealership. Sales, service or parts, we believe Toyota of Ardmore is the best.


2.0 out of 5.0

Sales experience very bad

by from Ardmore |

After low balling my trade in I had to ask for my keys back three times. High pressure tactics. Not friendly.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Toyota of Ardmore responded to this review

June 29, 2013

I'm very sorry you had a bad experience at our dealership. I assure you that your experience you describe is not the norm. Our policy is to not have a "high pressure" selling environment and I hope that aggressiveness was mistaken for "high pressure". Sometimes, ones trade in value does not tally with the owners belief of its worth. We use the industry standards, Black Book, NADA, KBB, as well as condition of the vehicle and what reconditioning we need to preform before we can place it for resale to determine what we can offer. Sometimes it's not what the buyer thinks it should be and the buyer is free not to accept. No hard feelings meant. Again, we are sure sorry that you had a bad experience and hope that you will give us a chance to make it up to you in the future.


5.0 out of 5.0

Service 2011 camry

by from Ardmore ,Ok |

They did a great Job taking car of my car service and wash in short time

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Toyota of Ardmore responded to this review

June 29, 2013

I realize that it was last October when you gave us the opportunity to service your Camry and that the experience was what you would expect of a reputable Toyota dealer. Hopefully, you have been back since then for additional service and when you are ready to trade you will also come back to Toyota of Ardmore. Thanks, again!


(1-5 of 5 reviews)