Victory Nissan West

Victory Nissan West

2219 Highway 46 S, Dickson, TN 37055

New 888-524-2164
Used 877-893-3448
Service 877-771-0045

Get Paid For Your Trade at Victory Nissan of Dickson - Home of the Car Doc!

Average Ratings

3.4 out of 5.0
7 out of 12 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 12 reviews

Featured Review

5.0 out of 5.0

Go There. Now!!!

by from Bon Aqua,TN |

Great customer service.Went above and beyond what I would expect for a dealership. Would highly recommend and definitely will go back for my next purchase. Just ask for Nick Valdez, he'll take care of you!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Victory Nissan West responded to this review

July 20, 2013

We are happy you enjoyed your experience! Thank you for keeping your business local.

5.0 out of 5.0

lookiing at a used but they got me to buy new

by from Fairview Tn |

I was preapproved at certain loan company and worked with Jeff and Andy Jones and Jason Seiber and they put me in a New Nissan Sentra after coming out of a BK, I was surprised how they simplified the process and worked with me so professionally and their effort to put us in our dream car. If you need a used or a new car come in and ask for Jeff Jones and he will take care of you like how he did us.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service!!!

by from Dickson, Tn |

GREAT SERVICE FROM JEFF JONES AND TRENT JONES! AWESOME DEALERSHIP!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I have a new Altima THANKS to Victory Nissan

by from Fairview, TN |

Came into Victory Nissan today because of a Sales Event mailing I received where I could get a gift card for Walmart. But guess what? Thanks to Bryan and Andy I have a brand new 2013 Altima!! It's Cayenne Red and I can't wait to get on the road with it. Everyone was extremely helpful and listened to what I needed in a vehicle. I'm experienced with their service department also and am very comfortable in the service they perform on my vehicles. Victory Nissan is the best!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Victory Nissan West responded to this review

July 20, 2013

Thank you so much! Enjoy your new Altima!


1.0 out of 5.0

SCAMS THE ELDERLY

by from Lebanon, TN |

They sold my 79 yr old father a used vehicle knowing it had several problems that would cost thousands to fix. When I called Sales Mgr. Vier he was rude and disrespectful. Said it was my word against his salesman if my dad was advised of the issues. And that it was their job to sell cars period. And in the future maybe I should monitor my dad. I hope they get what coming to them. Anyone who takes advantage of the elderly is BAD NEWS!!!!!!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase

Victory Nissan West responded to this review

April 9, 2013

I am sorry for your poor experience with our team. Our customers always come first and we do our absolute best as a dealer to ensure that all customers make an informed decision. I 100% apologize if we failed to do that. I encourage you to contact me,personally,if you have any remaining questions or concerns - Andy Jones, Internet Manager, (615) 446-7070


1.0 out of 5.0

"Bait and switch" is the name of their game.

by from Dickson, TN |

"Bait and switch" is the name of their game. The sales staff and managers are a part of the hustle. Same old shell game, just new paint. If you want to waste time and your money, then this is the place to go.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Bought pre-owned

by from Dickson, TN |

I purchased a pre-owned vehicle from Nissan and have had nothing but problems out of this vehicle. For one the Transmission was going out on it and they say they fixed it and a month later i have problems again and they want me to pay for their service. I was told by a salesman they should have never sold this vehicle to anybody and here they sold it to me and I'm expecting twins any day now. They have no compassion for their customers and i will not do business with them again.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

Don't let them fool you. They raise price of ad

by from Culleoka |

The dealer will try and add a "internet listing fee" to raise the advertised price. This fee is never disclosed and only gets rolled into price on the final paperwork. Smoke and mirrors. If its a real fee they are required to list it on the paperwork. False advertising, dealers just want extra commission!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


4.0 out of 5.0

Nissan

by from Paris,Tennessee |

Mr. Andy Jones was very helpful in assisting me in the purchase of my auto.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Victory Nissan West responded to this review

July 20, 2013

Martha, enjoy that new vehicle and thank you for the kind remarks!


5.0 out of 5.0

nissan

by from Dickson, TN |

the salesman was very great and helpful and everyone at the dealership was great.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Victory Nissan West responded to this review

July 20, 2013

Glad your experience was awesome and we could help you meet your vehicle needs!


5.0 out of 5.0

Customer Service

by from Charlotte,TN |

Victory Nissan crew where great to me and my family. They took time out and made us feel at home. Wonderful attitudes is a plus and they all had great attitudes. I would buy another vechicle from them and I would recommend them to others. GREAT JOB GUYS

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Victory Nissan West responded to this review

July 20, 2013

Thank you for the positive remarks! We wish you the best with your new vehicle.


(1-10 of 12 reviews)