Fox Acura

4330 28th St SE, Grand Rapids, MI 49546

Used 616-942-8040

Average Ratings

4.8 out of 5.0
28 out of 29 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 29 reviews
5.0 out of 5.0

Great service overall, wonderful staff

by from Grand Rapids, MI |

Friendly, efficient, informative. Vehicle has over 200,000 miles and is running great thanks to the maintenance by this wonderful team!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr. Roger Fries

by from Holland, MI and Naples FL |

Ray Mayo is great. Helps me out with my many questions. They provide a clean atmosphere and get me in and out with a loner car very quickly.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Grand Rapids, MI |

Great service! Everything done efficiently and thoroughly. Would recommend this dealership to friends and family for repairs and purchasing as well as maintenance

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very helpful group of professional people

by from Grand Rapids, MI |

They went out of their way to help and find us the right car for our needs. Their service dept. is also very helpful and easy to work with.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Experience could not have gone better!

by from Grand Rapids MI |

The process was efficient and friendly! Staff did an excellent job taking care of our needs. We appreciate making our car leasing experience a very good one!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service. Attn : Ray.

by from Grand Rapids,Mi. |

Ray,driveway manager is top flight.He has taken care of us flawlessly for many years.We have no appreciable experience with others in service.If Ray is not there ,we put off service until he returns.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from Grand Rapids, MI |

Prompt attention when we arrived, the job was done right the first time, no surprises, follow-up and communication were excellent, and they even cleaned the car (inside and out). Very satisfied.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fox Acura

by from Grand Rapids, MI |

I had a major engine problem which was not under warranty and Acura stood by their product and took care of the problem with no expense to me. This tells me they are more interested in building brand loyalty than saving a few dollars.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Grand Rapids, MI |

Invoiced me a lower price on tires than quoted. Also was able to bundle several service items together for less money then individually quoted. Made me feel good that they worked with me to help save me money.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Superb Service

by from Grand Rapids, Mi |

Justin provided excellent service! Very thorough in explaining what was wrong with my car and was very nice. He was very accommodating and proved that Fox Nissan was an exceptional place to get my car serviced.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 29 reviews)