First Nissan

2325 First St, Simi Valley, CA 93065

Average Ratings

4.9 out of 5.0
189 out of 189 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 189 reviews
5.0 out of 5.0

Amazing sales department

by from Simi Valley, CA |

The sales team is great. Very friendly and willing to do anything to make sure you a re comfortable while you wait.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best service around!

by from Simi Valley, Ca |

The sales team was extremely friendly and welcoming. The finance manager was very helpful and made the process seem so simple. A+ customer service all the way around.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best car buying experience, yet!

by from Thousand Oaks, CA |

Clarity. Everyone I dealt with wanted to make sure I understood what I was agreeing to. I sensed no attempted deception or pulling a fast one. Everything was presented completely above board.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service and courteous employees

by from Port Hueneme, Ca |

I've had my cars serviced at 1st Nissan for over 20 yrs. My Service Mgr, Robert Martel, has always accommodated my schedule so I could have my car serviced. I always receive VIP treatment. I've never had to return my car for a redo

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

First Nissan responded to this review

August 29, 2015

Rosemarie, thank you for the amazing review! We can't tell you enough how much your business and loyalty means to us. We are very happy that we've had the opportunity to service you over the last 20 years, and that Robert has always and continues to provide excellent service. Know our working relationship will continue to be successful in years to come. Darrell Coletto, General Manager | dcoletto@firstautogroup.com


5.0 out of 5.0

Nissan Altima 2015

by from Orange County, CA |

The Sales person Dinesh De Silva is a very professional, warm and friendly and a very nice person. Fantastic buying experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

First Nissan responded to this review

August 29, 2015

Hi Shiran, thanks for sharing! I am so happy to hear that Dinesh was able to provide you with a fantastic car buying experience. If there is anything more that we can do please come back and see us again. Darrell Coletto, General Manager | dcoletto@firstautogroup.com


5.0 out of 5.0

Great experience

by from Simi Valley, CA |

Claudio made sure that I got the car I wanted and also did it professionally,and made sure I got the best deal I could get. Along with Sonny's help who took the time to test drive all the vehicles I wanted to see. They both made my experience of buying my first car exhilarating.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

First Nissan responded to this review

August 29, 2015

Alexander, thank you for taking the time to share your thoughts with us. Our team prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Claudio and Sonny assisted you in such a professional manner. Thanks for your business and we hope to see you again when the time comes to service your new car. Darrell Coletto, General Manager | dcoletto@firstautogroup.com


5.0 out of 5.0

great customer service

by from simi valley, california |

how patient nissan was with me with leasing my car and taking the time to give me exactly what i wanted

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

First Nissan responded to this review

August 29, 2015

Kelsey, thank you for taking the time to write this review. Our highest priority is satisfying our guests, and we are delighted to know that we were able to help you get the car you wanted. Please let us know if we can do anything further to help. Darrell Coletto, General Manager | dcoletto@firstautogroup.com


5.0 out of 5.0

Great service

by from Simi Valley, CA |

Even though they were extremely busy at the time I was still treated professionally and courteously and the car was finished ahead of schedule.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

First Nissan responded to this review

August 20, 2015

Jayna, thank you so much for your kind review. We are dedicated to providing time-efficient and exceptional service, and we're ecstatic to hear that your experience reflected this dedication. If you have any further needs, do not hesitate to come back in for a visit. Darrell Coletto, General Manager | dcoletto@firstautogroup.com


5.0 out of 5.0

Great buying experience

by from Agoura Hills |

I was very impressed with the friendly service! My overall experience was very positive. I really appreciated the fact I was not pressured to purchase a vehicle, and in the end the team at 1st Nissan was able to find the vehicle I was looking for. I would recommend 1st Nissan to friends and family. Daniel and Kim were fantastic!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

First Nissan responded to this review

August 20, 2015

Erika, thank you for sharing. It is great to know that we were able to help you find the vehicle you were looking for. I will be sure to pass along your kind words to Daniel and Kim! Enjoy your new car and we look forward to seeing you again. Darrell Coletto, General Manager | dcoletto@firstautogroup.com


5.0 out of 5.0

Attractive Facilities, Friendly Staff

by from Simi Valley, CA |

I never felt pressured into buying on the spot. And the salesman listened to what I said. He showed me a number of models and explained the packages so I could choose exactly what I wanted.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

First Nissan responded to this review

August 20, 2015

Kathie, we appreciate you for providing us this review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your visit to our dealership. It was a pleasure doing business with you. Darrell Coletto, General Manager | dcoletto@firstautogroup.com


(1-10 of 189 reviews)