- Repair & Care
5 out of 6 people recommended this dealer.
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I must admit that I was a bit worried about buying a vehicle from an auction type dealership rather than a typical Ford/Chrysler/GM dealership. My review can not speak to the actual auction process because I bought my vehicle using their "buy now" process. For the record I purchased a 2006 Freestyle with about 60000 miles. I was a bit worried that buying at a car auction might result in the purchase of a lemon. Once I did the initial inspection of the vehicle myself, I decided to Hire "Lemon Squad" inspectors to take a detailed look at the car. It was a bit pricey at $175 with Carfax report, but it gave me a little peace of mind that it wasn't a pile of junk that would fall apart as soon as I drove it off the lot. I would recommend Lemon Squad to anyone who wants a little peace of mind as well. From the time I stepped on the lot everyone was very kind and respectful. My salesman was MAX. I give him two thumbs up. I had recently bought a car at a "Typical" dealership and Max beat that salesman hands down. During the whole process he texted/emailed me back with the answers to any questions I had asked or just to tell me to "Have a good Evening". That meant alot. He made me feel that he actually cared about me as a person not just potential customer. The price negotiation was done via text. The price of the vehicle was great already but after some back and fourth they lowered the price by $300. Today we went and purchased/picked up the vehicle. Please know that if you pay for your car via Credit Card you will pay $20 per $1000 paid. The ladies in the office were great as well. I can't speak to how long this vehicle will last but the buying expericence was a great one thanks to the staff at the Cermak Auto Auction.