Silsbee Ford

1211 US-96, Silsbee, TX 77656

New 866-482-9358 New866-482-9358
Used 877-736-8740 Used877-736-8740
Service 877-801-4270 Service 877-801-4270

Limited Lifetime Powertrain Warranty


Average Ratings

4.6 out of 5.0

Customer Service
Buying Process
Quality of Repair
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  1-10 of 40 reviews

Featured Review

5.0 out of 5.0

Silsbee Ford: The best in sales and service

by from Buna, Texas |

I have been doing business with Silsbee Ford for approximately 10 years and have, as always, been completely satisfied with the "serviced after the sale" that Silsbee Ford provides. I have purchased three vehicles over the years, from Silsbee Ford and have always been completely satisfied. Their cheerful and professional attitudes always make a customer look forward to their next visit.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Silsbee Ford responded to this review

January 14, 2016

Thanks so much for the wonderful comments of the team here at Silsbee Ford. We greatly appreciate your business, and thank you again for the review!


5.0 out of 5.0

Great service

by from Silsbee, Tx |

Service was awesome. Wendy took great care of me

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great services

by from rayne, la |

was very friendly and fixed the problem quickly. was under warranty

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Happy Buyers

by from Beaumont, TEXAS |

Me and my wife stopped by Silsbee Ford to get a trade in appraised and ended up buying a new 2016 expedition. The staff was very friendly and knowalagble. There was some give and take on the trade in and price of the new vehicle.I do believe I was treated very well through the whole presses and I will se them in the future. Jason

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Buna, Texas |

I have always been helped quickly and efficiently. Great job

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Silsbee Ford responded to this review

May 19, 2016

Thanks so much for your feedback. Feel free to stop by if you need any assistance in the future!


5.0 out of 5.0

Spedy service

by from Buna, TX |

I was very impressed with the service and speed they were in getting my vehicle in a timely manner. Also the lady at service told us about the point system we didn't know about. This will be why we will bring out vehicles back to them.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fast service

by from Silsbee, Tx |

service was wonderful and fast as always! People are friendly and very helpful!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Silsbee Ford responded to this review

April 8, 2016

We are glad you chose our dealership! It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!


5.0 out of 5.0

Great service

by from Silsbee, TX |

There was a bit of a price discrepancy with the cost of the fuel filters, but the dealership was quick to fix the issue. Thanks.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great sales person

by from Evadale, TX |

I bought a 2015 Ford f150 from Mitzi best experience I've had buying a vehicles

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Silsbee Ford responded to this review

March 26, 2016

Thanks for your strong recommendation of the staff and Silsbee Ford. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!


4.0 out of 5.0

Great service

by from Lumberton, texas |

Was told I had other issues with transmission leaking when I picked truck up and issue was not fixed while it was being serviced.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Silsbee Ford responded to this review

February 24, 2016

We are happy to hear of your positive experience with our location, Jason. Thanks for the feedback and strong recommendation!


(1-10 of 40 reviews)