Courtesy Lincoln on Ambassador

4010 Ambassador Caffery Pkwy, Lafayette, LA 70503

New 877-207-0912 New 877-207-0912
Used 866-525-1578 Used 866-525-1578
Service 888-295-5150 Service 888-295-5150

Call Lauren Edmond Today!


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
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  1-10 of 32 reviews
5.0 out of 5.0

Great Service, Friendly Staff

by from Lafayette, La |

I brought my 2011 Lincoln MKX in for an oil change and car wash. The crew did a great job and they were extremely friendly! They also went over my report card when my car was ready. I will never take my car anywhere else but Courtesy Lincon to be serviced.

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5.0 out of 5.0

Great

by from Lafayette, La |

Courteous & helpful staff. Car wash is appreciated. Young man even cleaned out the inside of my filthy truck.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Courtesy Lincoln on Ambassador responded to this review

February 5, 2016

Thank you for your positive review, Gervis. We appreciate your review and hope we can continue serving you for many years to come.


4.0 out of 5.0

sales and service very courteous and professional

by from lafayette, louisiana |

2014 mkz all very courteous and professional. i have dealt with dealership in the past.

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5.0 out of 5.0

Service exceptional!

by from New Iberia, LA |

Problem with MKZ was resolved to my satisfaction, staff treated me with kid gloves, and service was exactly what I expected from Lincoln. LOVE my Lincoln dealership!!!

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Does recommend this dealer

Did not make a purchase

Courtesy Lincoln on Ambassador responded to this review

January 26, 2016

Thanks for the feedback. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!


5.0 out of 5.0

Technical Services Manager

by from Lafayette, LA |

Dealership took my vehicle in on short notice and finished well ahead of schedule.

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4.0 out of 5.0

satisfied customer

by from Lafayette, la |

very helpful and accommodating polite employees fast turn around time easy to drop off vehicle and pick up

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5.0 out of 5.0

Great Customer Service

by from Lafayette, LA |

The service is always great. The fuel door on my MKz would no longer stay open so I had that replaced as well as three recalls that were listed. I was provided with a loaner car for the two days that my car was being serviced. Thank you

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Does recommend this dealer

Did not make a purchase

Courtesy Lincoln on Ambassador responded to this review

January 16, 2016

Thanks, Brandon! We're happy to help however possible. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!


4.0 out of 5.0

satisfied customer

by from Lafayette, LA |

The experience and quality of work that was performed on my truck was very pleasing. The only thing was the time frame it took to find the problem. ..other than that I was greatly satisfied and have not had any problems since.

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Courtesy Lincoln on Ambassador responded to this review

January 13, 2016

We are happy you enjoyed working with our staff. Please let us know if there's anything else we can do for you.


5.0 out of 5.0

Very Pleasant

by from Lafayette, LA |

As a long-time Ford driver / owner, I have always had to make the trek out to Hub City Ford for service on the vehicles I purchased from them. No complaints whatsoever; they've always been great, but when I learned I had a nearby option, I took advantage of it, and it was excellent from start (my phone call to schedule appointment) to finish (when I picked up my freshly fixed AND washed vehicle (3 recalls). Already, I have talked of my good experience with several people!

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5.0 out of 5.0

Good manners

by from Lafayette,la |

Staff was very helpful, great customer service, knowing what you need when you go helps, but the staff has suggestions that might help your car run better, and thats a plus. You guys do it right

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Courtesy Lincoln on Ambassador responded to this review

January 15, 2016

We are ecstatic to read your review of our location, Chris. We always strive to provide personable and excellent customer service. Thank you again for the review!


(1-10 of 32 reviews)