Auto Concepts

(3.7) 3 Reviews

501 Richards St, Joliet, IL 60433

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
5.0 out of 5.0

Great Used Truck Dealer

by from Green Bay, WI |

This is a different kind of truck shopping experience.....You won't believe it until you try it, but it's straightforward with no bull (just how I like to do business). You won't get the fake smile and upsell here as I have from past dealers. I found Auto Concepts to be incredibly honest and knowledgeable about there trucks, so we have gotten two diesel trucks from this dealership in a year for myself and my son. I will go back again when I need to buy another truck in the future, but have already referred a few friends. If I had to offer advice before going to Auto Concepts to shop for a truck, be prepared to be in the market to buy a truck and shoot them straight....Two thumbs up! 100% Recommended

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Happy with truck!!!!

by from Bloomington, IL |

Auto Concepts of Joliet works hard to make sure the customer leaves there with a smile and 100% satisfied. Thanks, I love my new diesel truck!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Rude and Mean

by from rhys |

Showed up there waited outside in the cold for 30min no one came went inside and got told i dont have time for you either pay cash or leave. Didnt even day hi.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-3 of 3 reviews)