Open Road Volkswagen Staten Island

Open Road Volkswagen Staten Island

1632 Hylan Blvd, Staten Island, NY 10305

New 866-489-0332
Used 888-614-5131
Service 866-556-8159

Open Road Volkswagen of Staten Island in Staten Island is your #1 source in the Tri-State Area!

Average Ratings

4.4 out of 5.0
18 out of 22 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 22 reviews

Featured Review

5.0 out of 5.0

Amazing sales reps.

by from Staten Island , NY |

I would like to say I have had the privilege and honor to be a customer of Dave Lamonica and Jayson revere for a few years now. Not only Dave is not only a gentleman, but Jayson are both courteous as well. They both have never made me feel pressured me or uncomfortable with any deals they have offered. There are not enough words that I can express how both of their professionalism they given to me over the years. I am currently on my 2nd Volkswagen with Open road Volkswagon and looking Into going on my 3rd vehicle with both of them. If I could give both of them 10 stars I would. I would be happy to recommend anyone to stop in and talk to Dave Lamonica & Jayson Revere.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great service

by from Staten Island |

I recently had a problem with dashboard lights and stopped by Open Road V.W. of Staten Island. I was immediately given prompt attention from Lydia who was courteous and made me feel like an appreciated customer. She reminded me I was due an oil change and she also saw that my car was due for inspection. She told me when the car would be ready and indeed was spot on as it was ready when I came back from a walk.I,ve dealt with V.W. service before and with Lydia and have always had a good experience. Lydia is top notch ,Service is excellent and both certainly have made an influence on my decision to lease another Passat when the present lease expires.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Repeat buyers at Open Road

by from Staten Island, NY |

5 star experience, all thanks to our salesman David. I purchased a 2014 Jetta recently and the car runs beautifully. We are repeat buyers and David is more than patient with us, not to mention that his professionalism is superior and we couldn't be anymore appreciative for that. I would recommend Open Road and David to everyone.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

5 stars for service side not sales!

by from new york |

5 stars for service side not sales! Service is really fast and easy. Sales side over all im ok with car just wasn't happy my car had bugs in it when i

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Not Applicable
Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience buying my first car!

by from Staten Island,NY |

For years I have been wanting to buy my own car and it finally happened with the help of open road vw of staten island. I was approached shortly after I entered the facility and from then on I received great customer service. Stuart Beitelamn has only been there for three months but was a great help. He gave me the details of cars I was interested in from safety to how great the gas was. The General Manager of Sales, Dave and Jason the Sales manager was so personable and knowledable. When I wasn't happy with the price they were offering me they came to rescue and asked me what they can do for me to make me happy. They truely cared and it felt good to know that.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Definitely worth the trip from Jersey!

by from New Jersey |

With the amount of resources available on the Internet, buying a vehicle has become the easiest it has ever been. After a thorough search for a Denim Blue Convertible Beetle, I found myself making a trip to Open Road Volkswagen of Staten Island. Living in New Jersey, I was very skeptical about buying a vehicle out of state due to the amount of paperwork involved. As soon as I entered the dealership, I was greeted by David La Monica, the General Sales Manager, and I told him exactly what I needed. Jokingly, the first thing he said to me was, ?Geez, I hope you?re not worried about the trunk size!? (For a second I had forgotten that I stepped into a dealership in Staten Island). His amazing sense of humor grabbed my attention instantly. He directed me to a Sales Associate, Douglas Arnold, who turned out to be a fellow outdoorsman. Douglas was very knowledgeable and professional in every aspect of this deal. Even throughout the whole process, the General Manager, Justin Patel, was always around greeting customers and entrusting his team to guarantee the highest level of service. Before I knew it, I was surprising my lady with a brand new convertible beetle!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Lease Jetta 2014

by from staten island, ny |

This has been by far my best experience leasing a car. The team at the dealership is simply great. Everyone has been very attentive and helpful, and most importantly, people working here are very warm and caring. We had a truly wonderful time buying a car, stress free and very smooth. Especially I would like to thank Doug for being so professional and accommodating. He made the whole process simple and enjoyable. All in all, five stars plus rating from us! Thank you very much!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome faculty!!!

by from New York, New York |

So the minute I walked in I was happily greeted by attentive staff. I was looking for a car that was both economical and sufficient. They gave me a variety of options and sure enough I walked out with a car! Both Jimmy DeMarco and Omar Sabla treated me with the best service anyone could possibly ask for. I walked out with a smile on my face. I would DEFINITELY recommend this dealer to all my family and friends. THANK YOU GUYS!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing Service

by from Garfield, nj |

It was my very first time buying a car. I made an appointment with the sales manager Omar Sabla and it was a very good decision! He's was extremely attentive and made the process easy for me! He was very thorough in his explanation and took me step by step through everything. He was very patient with me especially since it was my first time buying a car. The general manager Jimmy Demarco also came to help for a few and was just as patient and nice with me. I would highly recommend this place to all of my friends and family!

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Gotta love Besa!

by from Tinton Falls, NJ |

I worked with Besa, who went out of her way to help me find a vehicle. She's s pleasure to work with and tries hard to meet the customer's needs and not just win a sale. I highly recommend working with her!

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


3.0 out of 5.0

I wrote an e-mail but they didn't answer me.

by from Bridgeport, CT |

I wrote an e-mail but they didn't answer me. But I'll call them and, I will buy an used car from them.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-10 of 22 reviews)