Audi Turnersville

Audi Turnersville

3400 Route 42, Turnersville, NJ 08012

New 888-836-0198
Used 888-745-6361
Service 866-706-1172

As a part of the Turnersville AutoMall and Penske Automotive Group, We've Got You Covered!

Average Ratings

4.0 out of 5.0
3 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-4 of 4 reviews

Featured Review

5.0 out of 5.0

Best Dealership Hands Down!

by from Glendora, NJ |

My husband and I first encountered Audi of Turnersville in August 2012. I wanted a convertible and we made the rounds test driving every make of convertible imaginable; BMW, Mercedes, Infinite, the list goes on. Once we stepped foot in this dealership, we knew it was an Audi that we'd be buying. On that day, the staff (David and George) were more than amazing and the process was simple and enjoyable! Plus the A5 just "felt like my car". Fast forward one year and I had an accident in that car. My husband was at work and I called him not knowing whAt to do (never been in that situation before). He called George and I had the car towed to their service centre. When I arrived, the staff took care of this freaked out and crying girl! George assured me everything was gonna be ok as did Marc, and Harris. They arranged a rental and by the time I left I actually managed to laugh. It was WAY ABOVE AND BEYOND any experience I've ever had with a dealership!!! They make you feel part of their family at this dealership. I ended up trading my A5 for a new A5 and had an equally amazing experience with George, Marc and Bob! Thank you to EVeryone at Audi of Turnersville. I can't imagine ever buying a car anywhere else!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Classy People, Great Cars, and Fair Prices.

by from Columbia, Maryland |

My wife and I just purchased a used car from Audi of Turnersville. After months of searching the web and other dealers for the "right one", we found it there. We drove over 100 miles from Maryland to New Jersey for a 05 Toyota 4runner that was nearly flawless. Marc, our helpful salesmen, got us a very fair price and financing. Everyone at Audi of Turnersville are professional and friendly. I have bought and sold many vehicles and overall, I have to say, this was by far my best car buying experience yet! The trip was well worth it and we would do it again. My wife and I are very happy with our punches.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Audi Turnersville responded to this review

October 19, 2012

Thank you for the kind words about our facility and staff. We are pleased to know that we made your trip from Maryland worth while. We hope that you enjoy many miles in your new Toyota 4Runner and if there is anything else that we can help you with, please feel free to contact us (856) 649-7940. Thanks! Ray Mason, General Manager


5.0 out of 5.0

Great Experience

by from pitman, nj |

I just had my car worked on at the Audi in Turnersville. Dana was fantastic and the technicians did a great job diagnosing and repairing my car. Another Audi dealer couldn't find the cause of my car's "clunking" noises and told me they would have to call in the Audi team. Dana and the technician had an answer for me within an hour and scheduled the repair two days later. Great place!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Audi Turnersville responded to this review

June 30, 2012

That is wonderful news! I am so happy to hear that my service department was able to repair your vehicle for you and you are back on the road enjoying your Audi again! If there is ever anything that we can do for you in the future please give us a call at (856) 649-7940. Ray Mason, General Manager


1.0 out of 5.0

Won't own up to their mistakes!

by from glassboro, nj |

Buyer Beware. Brought my TT in to Audi of Turnersville service shop because the clutch would not disengage. The car had 39,543 on it at this time but was out of warranty. The issue came to be a slave cylinder / throw-out barring rupture. The cylinder is ingeniously located within the bell-housing. (no clutch fork, just a throw barring) Long story short I ended up replacing the slave cylinder / throw-out barring, clutch, pressure plate, and flywheel. All to the cost of $3,100.00, nearly double the estimates from three other shops. But I chose Audi because of their warranty (One year/ 12,000 miles, parts & LABOR!) and what I thought to reputable accountable service. After picking the car up everything seemed to be fine. However 3,000 miles later (42,134) the transmission jammed between first and second gear. I immediately towed the TT back to Audi of Turnersville. They denied being the cause of the problem stating that the clutch operated correctly. They then gave me an estimate of $7,000.00 for the repair. (Remove broken transmission and replace with rebuilt transmission) True the issue has nothing to do with the clutch but is undoubtedly directly related to the reinstallation of the transmission, more specifically, the shift linkage adjustment. After speaking with 7 different Audi shops, four of which are dealers, each one had an identical diagnosis. The shift linkage was improperly dialed-in causing a premature failure of the gear syncro within the transmission. Naturally first and second gear would be the first to go because they are the most used. Upon the cars repair elsewhere I will be seeking legal compensation in court for the cost of repair. Its a true shame that dealer service shops like this exist. Audi USA as well as Penske automotive group should stand behind their mistakes. For the record. In spite of my situation, Dana Magnani is very nice, a pleasure to work with, and a true asset to this otherwise dodgy dealer service shop. Needless to state, I will not be returning to Audi of Turnersville nor will I recommend them to anyone I know.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Audi Turnersville responded to this review

June 3, 2012

Joseph - Our Management Staff is looking intently into this matter and into the details of your experience with us. We will be contacting you directly to learn more and would appreciate the opportunity to speak with you. Thank you for your time and consideration, Ray Mason General Manager Audi Turnersville


(1-4 of 4 reviews)