Russ Darrow Chrysler Dodge Jeep RAM Madison (High Crossing)

3502 Lancaster Dr, Madison, WI 53718

New 877-286-0047 New 877-286-0047
Used 888-675-7311 Used 888-675-7311
Service 888-308-1475 Service 888-308-1475

Experience the Darrow Difference!


Average Ratings

4.9 out of 5.0

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  1-10 of 743 reviews
4.0 out of 5.0

They surpassed all my expectations

by from Cudahy WI |

I had a great experience at Russ Darrow We are very pleased with our purchase The sales management got us the price and option pack we were hunting for. The facilities are comfortable and well suited to my purchasing and servicing needs

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Did make a purchase


5.0 out of 5.0

great customer support !!

by from La Crosse WI |

This is my second time buying a car When I am in the marketplace for a unique van they are my first choice! I feel like we got a very excellent price. Thank you so much for the excellent customer services

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Did make a purchase


5.0 out of 5.0

thanks a great deal Russ Darrow!

by from Pleasant Prairie WI |

The experience I had with Russ Darrow was great this is my vehicle that is third from dealership and am happy with them and the car. I would highly recommend Russ Darrow the experience that is whole pleasant and professional.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service department is AWESOME!

by from Waterloo, WI |

Recently I was in the Madison area due to a sick child. I had been having running issues with my Durango for a couple years now but every time I took to a different dealership, they were not able to find the issue. They would put my vehicle on the computer and no codes would show. While my son and I were leaving the clinic in Madison, the truck began acting up again. We were right down the road from Russ Darrow Dodge, Madison East, so I decided to make a quick stop at the dealership. I was greeted right away by the Service Manager and he said that he would have one of his best technicians look at it right away and would keep me posted as to what they find. After about an hour, the prognosis was in. Hole in the EGR tube, which cause a fuel/air in-balance, making the truck not be able to find the correct fuel mixture. They told me they would have to order parts but could have the vehicle fixed on Monday. They gave me two alternatives for the fix. Replace all parts due to mileage on the vehicle or fix just the tube. They told me to think about it over the weekend and come back first thing Monday AM to have the repair made. I arrived at the dealership and was greeted by the manager again who than walked me over to another service rep. who took care of getting this started in the shop. He got me settled with a rental car and off I went to work. Later on that day I got a call that my vehicle was done. I returned to the dealership, picked up my Durango and low and behold....My SUV runs like it never has before. Thank you to the service manager, service rep and the awesome service technician for finding the issue and getting it resolved so quickly, when 2 other dealerships couldn't. Your top-notch treatment to a new customer was greatly appreciated and has brought back my confidence in Dodge dealers, especially yours!

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5.0 out of 5.0

I would definitely come back!!

by from Greenfield WI |

Everyone at Russ Darrow did and awesome job. It was such a pleasure dealing with all the members at the dealership. Our Salesperson was very helpful and knowledgeable about the car. The mechanics that performed the work left the car with no trace of their having been there.

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5.0 out of 5.0

great selection of cars Russ Darrow

by from Milwaukee WI |

The experience I had with Russ Darrow was great we had a caring and patient sales person I feel like we got a very good price. I would definitely recommend Russ Darrow to everyone

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Did make a purchase


5.0 out of 5.0

worked hard for me

by from Muskego WI |

This is my third time leasing a car I was recommended here by many people I was very happy with the service and the deal. Wonderful place to buy a car and to get your car serviced

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Did make a purchase


5.0 out of 5.0

great job Russ Darrow

by from Greenfield WI |

My family and I was looking for a newer car for my children They were able to answer all of my questions about the car in question they had the exact car we have been looking for The whole experience was pleasant and professional.

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5.0 out of 5.0

thank you russ darrow

by from Middleton WI |

Here is the second car that I have leased from Russ Darrow My salesperson was very patient and useful in explaining how everything worked. Centered on what my family and I told them i was in search of they located the greatest vehicle for people! the facilities are comfortable and well worthy of my purchasing and service needs

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5.0 out of 5.0

The overall process was great .

by from Madison , Wi |

I recommend this dealership to anyone . Christopher Bergmans was great .

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(1-10 of 743 reviews)