South Chicago Auto Auction of Harvey

South Chicago Auto Auction of Harvey

396 E 147th St, Harvey, IL 60426

Used 888-223-9554

Average Ratings

2.8 out of 5.0
20 out of 45 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 45 reviews

Featured Review

5.0 out of 5.0

HELPFUL

by from Middleville Mi |

I was contacted and they were very helpful with getting information.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

very pleasent to deal with

by from chicago il |

They worked with us, to get us to what we thought was an excellent and fair price. They don?t use pushy salesmen or put high-pressure on us to make a sale. I will definitely be back for another purchase.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Used cars

by from Chicago, il |

With auction cars it's like a serious hit or miss.

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Seems they do not like their potential customers

by from madison, wi |

I got a bit mixed up trying find the location and arrived later than expected, (I am 2 1/2 hours away) I had called before I went, so they knew I was coming. This vehicle was offered for outright sale. It is also an auction house and the auction started shortly after I arrived. They would not respond to my questions as to whether the vehicle would come through the auction or not, would not let me enter the lot to look at it, even though I had cash in pocket for purchase, had brought another driver with me and was prepared to purchase. I waited for short of 3 hours for the vehicle to come through the auction and never saw it. Customer service is terrible, it seemed as though they could not be bothered with any questions. From the pictures it seems the vehicle has been on the lot awhile, (snow) you would think they would like to sell it. The vehicle is still on their lot and can sit there.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Helpful, reliable and dependable

by from Chicago, IL |

The staff are very nice and helpful. They are reliable and dependable.

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Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

above and beyond

by from harvey il |

They were really great and went above & beyond to help us with everything. We found about the car through Internet, and when called them to inquire about the car, they were very professional, fair & patient and answered each and every question we asked to the best of the detail they could.a

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

VERY POOR PUBLIC RELATIONS

by from East Moline IL |

Terrible Public Relation,Inappropriate transaction processing. Customers are forced to waste the whole day waiting for Auction to be over before transactions can be processed.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

great to deal with

by from chicago, il |

This is the third car that I have purchased from south Chicago auto aucton. I would definitely recommend them to a friend. From the purchase to the service, they are all great. I will be back when it is time for my next purchase!

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

excellent staff

by from lombard il |

The whole purchasing process was very pleasant. There staff was very direct with answering my questions and they were very professional through the whole process.

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great staff

by from harvey il |

I am 65 and have bought many cars. This was the best experience I have ever had when purchasing a used vehicle. The reason I would recommend them is due to the courteous and knowledgeable staff.

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

professionally and thoroughly

by from orland park, il |

Our experience was more than we expected. Preview of the car discussion of price was handled very professionally and thoroughly. We had several questions which were answered to our satisfaction. The auction fee was very cheap.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 45 reviews)