Continental Mazda of Naperville

Continental Mazda of Naperville

2363 Aurora Ave, Naperville, IL 60540

New 888-509-8915
Used 877-482-4735
Service 877-900-6984

Miles and Miles of Smiles!

Average Ratings

4.6 out of 5.0
52 out of 56 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  51-57 of 57 reviews
5.0 out of 5.0

Excellent Service

by from Naperville, IL |

I get my Mazda5 services done at Continental and each time they have done an exceptional work, on time delivery of vehicle. Every time they explain what is done and what is due with cost associated. They take time to understand problems and fix right the first time. Their facility is clean & neat with a nice waiting area. Charges are also not high.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Continental Mazda of Naperville responded to this review

June 27, 2012

Thank you for taking the time to give our dealership this five star review. Continental Mazda will you always go the extra mile to make sure everything is taken care of. We want your visit to be a quick and pleasant one. Please take the time to visit us on Facebook and Twitter. Sincerely, Anthony Storino-General Sales Manager anthonys@conmazda.com


5.0 out of 5.0

Always a good experience!

by from Naperville, IL |

My husband and I have two Mazda'a. A CX-7 and a CX-9 and we have all our maintenance and detailing done at Continental Mazda. It is always a pleasure to go there -- the sales and service staff are the best! I would buy another Mazda for sure!!! I have recommended this dealer to several of my friends.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Continental Mazda of Naperville responded to this review

June 27, 2012

Thank you Tina for choosing to do business with Continental Mazda and for this wonderful five star review. We hope you and your husband enjoy your cars for years to come. It's a pleasure for us to have such great customers and we hope to see you soon. We invite you to follow us on Facebook and Twitter. Sincerely, Anthony Storino-General Sales Manager anthonys@conmazda.com


5.0 out of 5.0

DALE B --- A HAPPY MAZDA OWNER

by from Naperville, IL |

A couple of weeks ago i purchased a 2012 Mazda 3 I Touring to replace my 2007 Mazda 3 I. My sales person was John Norman who was a pleasure to work with. He wanted me to be satisfied not only with the car but also with the deal.He made sure i meet the service manager, and the people in the parts department,as well. They have a beautiful facility from the showroom to the service area and also a nice waiting area with coffee etc. GREAT PLACE!!!!

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Continental Mazda of Naperville responded to this review

June 27, 2012

Continental Mazda is always pleased to hear from a happy Mazda owner. We would like to congratulate you on your new Mazda 3. John and the rest of our staff is dedicated to making sure our customers feel at home because we consider you family.Please feel free to follow us on Facebook and Twitter. Sincerely, Anthony Storino-General Sales Manager anthonys@conmazda.com


4.0 out of 5.0

Oil Change

by from Naperville, IL |

I've come here since day 1 for my oil changes since I bought my car here. They do a nice job, but with an appointment booked, it takes a little longer than I would like. A couple of times, it was within a 1/2 hour. I like to rebates that I get back on the oil changes.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Continental Mazda of Naperville responded to this review

June 27, 2012

Thank you for giving us this 4 star review. Our service staff at Continental Mazda will always do their best to give you the quickest service possible. We look forward to seeing you again. Follow us on Facebook and Twitter and stay updated on our specials and promotions. Sincerely, Anthony Storino-General Sales Manager anthonys@conmazda.com


5.0 out of 5.0

Just a Spectator

by from Wheaton, IL |

Recently took a friend to pick out a vehicle and the salesman, Gabriel Jimenez was assisting my friend - he was absolutely wonderful! He help select vehicles that would fit her needs before we arrive and that really help her make the big decision to go with the Mazda CV7; it's beautiful, too! I love the way Gabe was patient and very personable and knowledgeable of what vehicles were best. If I ever need another vehicle, I would definitely return to see Gabe. Thanks for assisting my friend!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GREAT SERVICE!

by from Evergreen Park |

My experience was excellent! My sales person, Gabe Jimenez, was extremely knowledgeable and patient. He was very instrumental in helping me find a vehicle that suited my personal needs. It took some time but I'm very pleased with the service I received and my vehicle.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Continental Mazda of Naperville responded to this review

June 24, 2012

Thank you for sharing this story. Continental Mazda is happy to know how much you enjoyed your experience at our dealership. Gabe and the rest of our staff are very helpful,knowledgeable and patient when it comes to car shopping. Take advantage of our specials and promotions by following us on Facebook and Twitter. Sincerely, Anthony Storino-General Sales Manager anthonys@conmazda.com


4.0 out of 5.0

A few hiccups in buying, but nice people overall

by from Chicago |

Had excellent sales person who was willing to negotiate entire deal via email while many other dealers would not give their best "best" price via an email. This dealership offered aggressive price for my chosen vehicle. However, when I came to take delivery, they somehow "misread" their dealer incentive sheet and they couldn't honor the price I was offered. While they showed me how the mistake was made, and offered other incentives to close that gap, I simply wanted the price I was given in the email, but no luck. Because the car was rare and their adjusted price was still on par with other dealers, I did close the deal with them. And despite the above, I would still recommend them only because my sales person went out of his way to try and keep deal glued together.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Continental Mazda of Naperville responded to this review

October 26, 2011

Thanks for the feedback, sorry it didn't go as smoothly as planned. Congrats on your new vehicle. Thanks Again!


(51-57 of 57 reviews)