Used Car Motor Mall of Grand Rapids

(3.3) 5.0 23 Reviews

830 28th St SE, Grand Rapids, MI 49508


Average Ratings

3.3 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 23 reviews
5.0 out of 5.0

#1 Dealership in Mi

by from Lansing,Mi |

An amazing help with my car, couldn't ask for anything more!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

WOOWWW!

by from Muskegon, Mi |

Used Car Motor Mall of GR is amazing!! Sold me my Corvette and I'm in love with it!!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful Service

by from Chicago, IL |

The service was out of this world for me and my family. Motor mall is a very professional dealership that everyone should go to if in need of a car!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service!Great prices!Great cars!!

by from Grand Rapids,MI |

Bought a 2010 Nissan Altima and never had a problem with one thing!! Had perfect customer service,patience with helping me pick out what I wanted. They lived up to every promise they've made even after coming back for other questions and work needed due to decisions made on my part.It was an honor to work with Justin and Dennis while purchasing my vehicle.It was always a very professional encounter! I will never go anywhere else to buy cars! Thank you Motor Mall!

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Easy Transaction, High end car

by from Chicago IL |

Purchased a car from Motor Mall about a year ago, they were easy to get a hold of, and worked around my schedule. When I came to buy the car, there was a small issue with the passenger seat belt which was around $300 to repair and since I was out of state I asked if they can take that off the price and they did. Overall I was very satisfied with the purchase, and got a great deal on the car.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Warranty sucks

by from Zeeland, Mi. |

We bought a vehicle in January. They added a two year warranty to the vehicle. This warranty cost $1500. Every time we call the warranty place, they said it's not covered. They named off things to my wife. I don't know about you guys, I think the should give you a list of what is covered. So far, we had to put in around $2000 into the vehicle cause of the warranty.

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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

great customer service

by from grand rapids mi |

I had a great experience at motor mall they had great service and the sale people are very polite and well mannered. Andrew was awesome! He knew a lot about the vehicle and was very helpful. Way better than Jd Byrider!!! Love Motor Mall!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Awesome Service!!

by from Lowell, MI |

We are very happy with Motor Mall of GR. Cameron was the nicest salesperson!! He was more than willing to answer any questions we had and always had a smile on his face! The car we purchased is beautiful, it had a few problems with it but it's a used car... they all have their quirks but Motor Mall was still happy to take it in and service any issues we had. We will definitely be going back there when we need another car!!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Bad customer service but good vehicles

by from Grand Rapids, MI |

Service is not that great all the time can be better but good vehicles over all.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great serves stayed open late to serve me

by from Grand Rapids Michigan |

Great experience better then some other places I had the awesome pleasure in work with Floyd he was very patient never once tried to rush me. Even when I was unsure which car I wanted he helped me research gas mileage for both overall great experience thanks Guys.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 23 reviews)