Kia of Alliance

(1.0) 2 Reviews

2010 W State St, Alliance, OH 44601

Average Ratings

1.0 out of 5.0
0 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
1.0 out of 5.0

Worst Service Ever!!!!!

by from Canton Ohio |

My Husband and I called and got a preapproval - I was very specific on the amount of monthly payment. The first car we test drive was unsafe for the road. The breaks were bad, there was a crack in the windshield and the whole time the salesman kept selling us a line of bull from the back seat. The second car we drove was better but they lied to us about how much of a factory warranty was left. These guys lied from the get go.. They were trying to finance us and I told them how much I could afford and they came back with a payment 100 more than what I said. The sales men asked what my bottom line was I came up 50 he said we were approved and then came back and said no wait I am sorry. Then called us the following Saturday and was harassing us over the phone. He was completely un professional and ridiculous. Go to SERPENTINI CHEVROLET in Orville instead it is worth the drive they don't lie and there facilities are much cleaner.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

not given what was promised

by from Hubbard Ohio |

I bought a Kia from them and I never received my oil change coupons or any coupons they offered I had to fight and call them everyday to get my other trade in paid for.would stay away from them

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-2 of 2 reviews)