Dave Cross Motors

1101 NW Blue Pkwy, Lee's Summit, MO 64086

Average Ratings

4.9 out of 5.0
84 out of 85 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 85 reviews
4.0 out of 5.0

Always professional

by from Lee's Summit, MO |

For a lube and oil change I was there for almost 2 hours which seemed a little much. However, I appreciate that Dave did apologize for the wait.

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Lees Summit, Mo. |

excellent service. you were concerned with getting the car fixed right instead of how much money you could charge. i thank you for your concern.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Dealership easy and fair to work with.

by from Blue Springs, Mo. |

Matt Cross is very polite young man and knows his vehicles quiet well. He makes the process easy and enjoyable.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding service; none better

by from Lee's Summit, MO |

Dave Cross is an outstanding service rep. He is always very attentive to our needs and takes care of every issue as promised. It is also a very nice touch that he knows his customers by name. Outstanding Dave! Thank you!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

DAVE CROSS BUICK&GMC MOTORS

by from LEE'S SUMMIT' MISSOURI |

well satified with the dealership as well as the people i was involved with. guess this as well as my previous experience with buicks i have owned made me sign for the2014 lacross.

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Not Applicable
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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service as always

by from Lee's Summit, MO |

My wife was warmly greeted by David Lee Cross and made to feel welcomed and appreciated. Dave kept my wife informed as to what they were doing to our car and when it was completed. My wife needed to be at a Dr's appointment at 9:30 and Dave got her out of the dealership in time for her appointment. We always have a positive experience with your service department thanks to David.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service !

by from Kansas City, Missouri |

I brought a used car to be checked out before deciding to purchase or not. Got a detailed report on what repairs were needed.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very good service and explanation of opinion.

by from lee's summit, mo. |

Your service advisor, Don Wilcox, was very helpful. I got the Complimentary Inspection, and oil change and then Don personally drove the car to determine if the transmission was slipping. I thought it was, but he explained that it was doing what it normally does, and not slipping. He went into great detail on what he based his opinion on, so I have my fingers crossed that he is correct. Also, it was great to see Harry again after his long absents. We had a nice conversation. These two gents are the best you've got in my opinion.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

New Car Purchase Experience

by from Lee's Summit, MO |

This was our best car buying experience. Matt did an outstanding job of explaining and demonstrating the features of the vehicles which was very helpful.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Really good service

by from Lees Sumitt, mo |

Everyone is very friendly and informative. Waiting room is clean and comfortable. Mechanic crew does their best to do a good job.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 85 reviews)