Dave Cross Motors

1101 NW Blue Pkwy, Lee's Summit, MO 64086

Average Ratings

4.9 out of 5.0
81 out of 82 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 82 reviews
5.0 out of 5.0

Outstanding service; none better

by from Lee's Summit, MO |

Dave Cross is an outstanding service rep. He is always very attentive to our needs and takes care of every issue as promised. It is also a very nice touch that he knows his customers by name. Outstanding Dave! Thank you!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

DAVE CROSS BUICK&GMC MOTORS

by from LEE'S SUMMIT' MISSOURI |

well satified with the dealership as well as the people i was involved with. guess this as well as my previous experience with buicks i have owned made me sign for the2014 lacross.

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Not Applicable
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Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service as always

by from Lee's Summit, MO |

My wife was warmly greeted by David Lee Cross and made to feel welcomed and appreciated. Dave kept my wife informed as to what they were doing to our car and when it was completed. My wife needed to be at a Dr's appointment at 9:30 and Dave got her out of the dealership in time for her appointment. We always have a positive experience with your service department thanks to David.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service !

by from Kansas City, Missouri |

I brought a used car to be checked out before deciding to purchase or not. Got a detailed report on what repairs were needed.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very good service and explanation of opinion.

by from lee's summit, mo. |

Your service advisor, Don Wilcox, was very helpful. I got the Complimentary Inspection, and oil change and then Don personally drove the car to determine if the transmission was slipping. I thought it was, but he explained that it was doing what it normally does, and not slipping. He went into great detail on what he based his opinion on, so I have my fingers crossed that he is correct. Also, it was great to see Harry again after his long absents. We had a nice conversation. These two gents are the best you've got in my opinion.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

New Car Purchase Experience

by from Lee's Summit, MO |

This was our best car buying experience. Matt did an outstanding job of explaining and demonstrating the features of the vehicles which was very helpful.

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Not Applicable
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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Really good service

by from Lees Sumitt, mo |

Everyone is very friendly and informative. Waiting room is clean and comfortable. Mechanic crew does their best to do a good job.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Kansas City, Missouri |

I went into the dealership because I had a low tire - which turned out to be caused by a nail. The young man who checked my tire after reporting it to me repaired my tire and I was on my way in less than 30 minutes.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Quick service - oil change & tire rotation

by from Lees Summit, MO |

Service was fast - oil change & tire rotation. Staff was friendly, and they even washed my vehicle! I don't take my GMC Acadia anywhere else. Thanks!

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding dealership in all regards.

by from Missouri |

The salesperson, Matt Cross, is really very good at working with the customers needs. When the vehicle was ready to pick up he went over, in detail, the options to setting up the GPS, entertainment system, driver controls and safety options. All I'm a repeat customer because of Matt and David Cross in the service department. Both are outstanding representatives of General Motors.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 82 reviews)