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We have purchased/leased 2 Infiniti's from Berman's and worked with Ken Zeller both times. Great experience....fast, easy and straight-forward! We live 2.5 hours south of the city and did most of the work over the phone. Once we arrived at Berman's, all that was needed was signatures on the paperwork! And to take a tour of the car of course! We love our Infiniti's and will be back to Berman's to work with Ken for any future purchases!