Bay Ridge Subaru

Bay Ridge Subaru

1819 Cropsey Ave, Brooklyn, NY 11214

New 866-984-2581
Used 866-984-2577

The "One-and-Only" Brooklyn Subaru Dealer

Average Ratings

4.8 out of 5.0
64 out of 67 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 67 reviews

Featured Review

5.0 out of 5.0

2015 Subaru Outback 2.5i Limited

by from Brooklyn, New York |

Best car buying experience I have ever had.I went into Bay Ridge Subaru dealership on 1/19/15. The sales rep, Corey Middleton was extremely knowledgeable, answering all my questions(of which i had many). I asked for a test drive of the 2015 Outback and Forrester. I immediately knew after the test drive that the Outback was for me. Corey explained that with all the options i wanted with the car(especially Eyesight) that it would be a 3-4 month wait. I received the call from Corey the first week in May that my car was in and a week later I picked it up. On that day he took time(over 1 hour) to explain all the features of the car to me, and I drove out feeling great.The Outback rides like a DREAM! The financial adviser Craig also was knowledgeable and answered all my questions. I would definitely recommend Bay Ridge Subaru as the place to purchase a car and don't forget to ask for Corey! Great Dealership, friendly, non-rushed atmosphere, and extremely knowledgeable STAFF!!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

A good experience

by from Brooklyn, New York |

Bought car here and had a very good experience. Everyone was very helpful and walked us through the details. We had never purchased a Subaru before and had many questions which were answered to our satisfaction. So I came back for service and was pleased.

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil change on my Outback

by from Ozone Park N.Y |

Very good service. I was out from an oil change for my car in a short period of time. Thanks again Bay Ridge Subaru.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Title

by from Brooklyn, NY |

- great welcome at reception - early completion of car work - easy cashier experience Thank you

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr. Nelson

by from Brooklyn, New York |

The whole purchasing experience was excellent, so I give them five stars.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great dealership

by from Brooklyn new york |

I lease a 2015 Subaru Outback Limited I love it. Great Salesman, great dealership I would recommend this dealership to anyone who's buying or leasing.

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good car !

by from Brooklyn, New York |

Very satisfied with my purchase experience in Brooklyn, New York dealership .

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great over-all experience

by from Staten Island, NY 10314 |

I purchased my new car here. The sales rep was professional and accommodating. She was knowledgeable and my wife and I felt confident buying the care. It was a pleasure having my new Subaru serviced at the Bay Ridge dealership. I was acknowledged immediately, and my wait time was minimal. The service representative addressed my request, and explained the results of his findings. I was completely satisfied.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Bay Ridge Subaru responded to this review

April 2, 2015

Michael, Thank you for taking the time to write this very informative review. At Bay Ridge Subaru we pride ourselves on customer service, and with great customers like you it's easy to accomplish. Thank you for your loyalty and we look forward to serving you with all your future automotive needs. - Bay Ridge Subaru


5.0 out of 5.0

Pleasant Experience

by from Brooklyn, NY |

The service was quick and efficient and Marc was pleasant, communicative, and extremely helpful.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Bay Ridge Subaru responded to this review

April 2, 2015

Steve, Bay Ridge Subaru, and especially Marc want to thank you for the stellar review. Thank you for your loyalty and we look forward to serving you in the future. Safe Travels! -Bay Ridge Subaru


5.0 out of 5.0

Mr George Altomare

by from New York, NY |

Friendly and timely car service and repair. Advisement re: repair explained with good understanding.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Bay Ridge Subaru responded to this review

April 2, 2015

George, We truly appreciate the 5 Star review. We're looking forward to serving you in the future. Safe Travels. -Bay Ridge Subaru


5.0 out of 5.0

Short visit, good result

by from Brooklyn, NY |

My visit was for recall WQQ52 -- the visit took about 50 minutes. Not bad at all.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Bay Ridge Subaru responded to this review

April 2, 2015

Philip, Thank you for the 5 Star Review! We want you to know that we are here for all your automotive needs, just a call away. Thanks for your loyalty, and thanks for being part of the BR Subaru family. - Bay Ridge Subaru


(1-10 of 67 reviews)