Covert Cadillac

Covert Cadillac

11750 Research Blvd, Austin, TX 78759

New 866-554-4187
Used 866-414-0564
Service 888-471-7532

No One Beats a Covert Deal! Now open on Saturdays 9-7

Average Ratings

4.9 out of 5.0
150 out of 152 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 152 reviews

Featured Review

5.0 out of 5.0

What a great experience...

by from Austin, TX |

My wife and I recently bought a used Lexus RX330 from Covert Cadillac. We worked with Johnny Baker, one of the best in the business. He was laid back and answered all of our questions. If he didn't have the answer, he would go find someone who had the answer. When we decided on that car, they sent it off to the detail shop to get a thorough cleaning. We traded in our car, but they gladly let us take it for the evening until we signed all the paperwork. They prepared all the paperwork ahead of time so when we came in the next day, signing was a breeze. It was a great buying experience, so much that our friends bought their Cadillac SRX from them as well. Thanks!!! We will be back.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Body Shop and Sales

by from Austin, TX |

Covert handled everything from start t finish and even mad the extra effort to get my car finished a day early. The CTS looks great.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great!

by from Austin, TX |

This is a positive experience even when you have problem with your car, the Covert Cadillac dealership has created an excellence for service. The staff is friendly and genuine and they remember your name and care. IT is a pleasure to go there even for repairs.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service appointment

by from Austin, TX |

I had a normal service appointment with Mike, the service manager greeted us, confirmed the work and sent us on our way. In just a bit they called, ready, everything was completed just as we came for, quickly and they washed the car for us. We use and recommend Covert Cadillac!

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service!

by from Austin, TX |

Even in the icy and freezing temperatures the service team was out there attending to the customer's needs. Thank you team!!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Exemplary Service - Superb Cars

by from Round Rock, TX |

I recently purchased a CTS from Covert. I had several years of experience with their service team but not the sales team. This was my first experience but I am pleased to say good customer service orientation is obvious. Everyone was very helpful. When presented with a problem, it was addressed with the same professional courtesy.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service!

by from Austin, TX |

The staff is very helpful and informative. Always courteous and I get my vehicle back on time as promised. I've been to many dealerships and this one by far is the best that I've come across!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fantastic luxury car dealership experience!!

by from Austin, TX |

The friendly and knowledgeable staff are always willing to help and provide a good customer experience. Additionally, as small an item as it is, the staff makes you feel like an important customer, and, they treat you with absolute respect. An overall excellent experience.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2013 CTS Coupe

by from Austin, TX |

Always a pleaseure to bring my car in to Covert.....very friendly and professional

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Austin, TX |

Great Service, great donuts and coffee, clean facilities

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great people.

by from Austin, TX |

Always easy to work with the people at the dealership. Friendly, helpful and very considerate.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 152 reviews)