Keyser Cadillac

4130 Sheridan Dr, Williamsville, NY 14221

Average Ratings

4.9 out of 5.0
89 out of 89 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    11-20 of 90 reviews
5.0 out of 5.0

White glove treatment!

by from Hamburg, NY |

Very professional with fast and courteous service. I was extremely satisfied with the service performed and their respect of my time.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Williamsville NY |

I needed some work done on my car and I was able to get into a rental quickly and efficiently while they were able to fix everything.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service and Professional Staff

by from Williamsville, NY |

The technician was very friendly and he listened to my concerns. They were able to take care of them and my car was also inspected. My wait time was very short and waiting was very pleasant. It was also nice that they hand washed my car for me too.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

The best service in town

by from Williamsville N.Y. |

The service and sales departments are the best, they treat me like family. It is a pleasure to go there.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Buffalo, NY |

Always a pleasure - the servie department always goes the extra mile, especially in finding parts for my vintage Eldorado!

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

service

by from williamsville, ny |

i was proptly waited on and my car was washed and oil changed and back in my possion in under 45 minutes. this pleased me. a follow up service call is next and i expect that too will be as smooth

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very helpful, knowledge

by from Buffalo, Ny |

Service rep went out of his way to take care of my car ASAP. He was pleasant, helpful,and willing to please!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great dealership

by from Buffalo, ny |

My sales lady did an excellent job explaining all the features of the car that help Me enjoy the car more.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

disappointed

by from hamburg ny 14075 |

my car needed a state inspection. i was told that the machine tht printed the sticker was out of toner and the inspection was not possible. i drove out to Keyser from Hamburg to have this simple procedure done, only to be told that due to a lack of toner i couldnt be done. i will not come back keyser for the inspection

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Exceptional Service

by from Williamsville, NY |

I did not buy my previous cadillac from Keyser but all my service was performed at Keyser Adam was always there for me. That is what made me decided to buy from Keyser. What a refreshing dealership. Brad was an exceptional salesman - he never pressured me he only tried to help me make a decision and then he guided me through the process, what a trustworthy person that I will certainly do business with again.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(11-20 of 90 reviews)