Keyser Cadillac

4130 Sheridan Dr, Williamsville, NY 14221

Average Ratings

4.8 out of 5.0
89 out of 91 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


    31-40 of 91 reviews
5.0 out of 5.0

Very Pleased With Service

by from Amherst, NY |

Work was completed in a timely manner. Staff was friendly, courteous, professional, knowledgeable about the car (2014 SRX), listened to my concerns, took time to ask questions

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service Clean Facilities

by from Buffalo, N.Y |

The hospitality was great, they were concerned with my reason for coming. My car problem was taken care of efficiently.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Amherst New York |

Keyser service team is very professional and did a great job! They also helped us out with transportation...a very nice perk

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Amherst, NY |

I have a 2014 CTS Vsport and had an issue since taking delivery that the cruise control never worked. It took several days but Keyser was able to escalate the issue to GM Technical Assistance and come up with a solution. I understand that I was probably one of the first ones to have this problem on a new model so I was willing to be patient. The staff and treatment I received at the dealership were excellent.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Buffalo New York |

I enjoy my visit every time I enter Keyser Cadillac, Staff is friendly & knowledgeable, facility is clean & comfortable. Great Service & a FREE WASH! Thanks :-)

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent and professional

by from Buffalo, NY |

Excellent experience. I was able to get the car I wanted at a price I can live with. I will definitely be back. Terrific people and dealership.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service provided!

by from Amherst, NY |

I was pleased with the service and attention offered to me at Keyser. I look forward to years of continued good service.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great sales team

by from North Tonawanda, NY |

Ray Giaraffa worked with us on the purchase of our 2014 ATS Cadillac. His professionalism and courteous manner made our lease experience very pleasurable. He provided every opportunity and incentive package for us to be sure that we were able to lease this vehicle with a payment that was suitable for us. Ray's favorite saying was "So when do you want to pick it up". The whole management staff made us feel very comfortable with no pressure to lease the vehicle. We will continue to lease our future vehicles with Keyser Cadillac and Ray.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service department!

by from Williamsville, NY |

There was an issue with one of the tires and I called and they saw me immediately. Pleasant, courteous, & efficient.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding Service cleaning my car like new.

by from Buffalo, NY |

Ryan was very aware my car needs and request for quote for the repairs in advance. Thanks to Rayan for being so custom friendly.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(31-40 of 91 reviews)