AutoNation Honda Spokane Valley

AutoNation Honda Spokane Valley

8201 E Sprague Ave, Spokane Valley, WA 99212

New 888-273-9619
Used 866-413-8761
Service 888-439-2080

Our vehicles come with a low price upfront, backed by a money-back guarantee. So, who you gonna call?

Average Ratings

4.6 out of 5.0
21 out of 24 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 24 reviews

Featured Review

5.0 out of 5.0

A great car buying experience

by from Pullman, WA |

The entire process was as smooth and efficient as possible. The cost of my new car was exactly what I expected based on my research of fair prices. There were no hidden fees or unexpected costs. The offer for my trade-in was what I thought it should be. The saleswoman who assisted me, Meg Glover, was great. She provided useful information without the pressure you often encounter with automobile salespeople. All of the staff at the dealership were easy to work with and made my experience a good one.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

AutoNation Honda Spokane Valley responded to this review

June 19, 2014

Hi, Bobby! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise. The staff at AutoNation Honda Spokane Valley always strives to provide personable and excellent customer service. We greatly appreciate your strong recommendation, and thank you again for the review!

3.0 out of 5.0

Pleasant experience but finance distress

by from Spokane, WA |

We bought a used pilot from Meg who was very knowledgeable and helpful. I was pleasantly surprised because buying a car has not been a good experience unless it was brand new. We were lead to believe that the interest rate would be lower if we purchased the service contract so we did adding several thousand dollars to the cost. Later I contacted my bank and they offered same deal(our credit rating was great) minus the extra $. Told Honda to transfer contract to them and delete service. Went to sign new papers with Honda and they had drawn up new contract with another Credit union (not ours) and said it was the same deal but NOW I FIND OUT I HAVE TO HAVE AN ACTIVE CHECKING account with this other credit union in order to get the best rate. Lesson: be sure and verify what financial person says. Just because he sounds like he knows what he is saying doesn't mean he does. Very frustrated will go back to my credit union and see if this mess can be fixed. We are on a fixed income and cannot maintain two banking accounts. Will not deal with this company again not due to seller/service but the contract nonsense.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Car buying experience

by from Spokane, WA |

We have owned an Accord for 10 years and it was still a good car but we wanted an AWD. Because of Honda's great reputation were were looking at the CR-V. Asa Baiz was very helpful, knowledgeable and answered all our questions. We have had the CR-V for two weeks and like it very much We recommend Valley Honda and Asa was great.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Service

by from Spokane, Wa |

Meg Glover assisted us in selecting a new car. She was patient and survived the test drives. She was not your stereotypical car salesman. She understood me and my though process and was very easy to work with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

AutoNation Honda Spokane Valley responded to this review

May 30, 2014

We are happy you had a pleasant experience here at AutoNation Honda Spokane Valley. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!


5.0 out of 5.0

Fast and effecient as always

by from Spokane Valley, WA |

Great as always. They took very good care of my car and me.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

AutoNation Honda Spokane Valley responded to this review

March 30, 2014

We are more than glad to be of service, Elinor. We appreciate your recommendation of our team, and the staff here at AutoNation Honda Spokane Valley look forward to further serving you in the future!


3.0 out of 5.0

Beware!!!!!

by from SPOKANE WA |

I would never buy a used car from Autonation Honda. On bringing to there attention the fact that the car I was looking at buying from them needed a new timing belt they were not interested in reducing the price to cover a new timing belt or getting it repaired. I imagine they went on to sell the car to somebody who had no idea the belt needed replacing.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

2014 Honda CRV

by from Liberty Lake, WA |

This was my first new car in quite a few years, but I have to say, the experience was easy. I dealt with Meg who was fabulous! She was knowledgeable and answered every question I had without hesitation. I highly recommend this dealership and especially Meg!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

This Dealership Calls You at Night

by from Liberty Lake, WA |

After visiting this dealership for some service work I was called by their representative at dinner time. As a consequence I will never visit this dealership again.

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

AutoNation Honda Spokane Valley responded to this review

October 29, 2013

We apologize for the negative experience you had with our service team. We never want to disturb or in any way intrude on our customers so we truly apologize for the call. We appreciate your feedback as it helps us improve on our practices. If you could spare a moment of time; our General Manager would like to discuss this further and can be contacted at (509) 850-9357. We hope to hear from you soon


5.0 out of 5.0

2013 Honda CR-V EX

by from Creston, WA |

I highly recommend this dealership, as I've dealt with this same dealership for years. I dealt with Meg the last time I leased my car and I dealt with Meg again this time. She is very pleasant and knowledgeable.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Exceptional people.

by from Cheney, WA |

I got on the internet to look at cars late at night By 8:30 the next morning Meg called me to make an appointment to look at the van I was interested in. When I got there the van was pulled up ready to test drive. While the deal was being made she encouraged both my young children to play and have fun in the show room. They had so much fun with the cars, coloring, playing games, in made whole process fun for us and the kids. The next car I need will be bought from Auto Nation Honda.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2014 Honda Odyssey

by from Coeur d Alene, ID |

We just purchased a 2014 Honda Odyssey EX-L with Rear Entertainment. Our salesmen was very knowledgeable on the vehicle and all of its features. The buying process was easy. We purchase new cars every 2-3 years and will be going back to this dealer again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 24 reviews)