Integrity Automotive Group

Integrity Automotive Group

2500 Euclid Ave, Des Moines, IA 50310

Used 866-724-2186

Average Ratings

4.2 out of 5.0
8 out of 10 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-10 of 10 reviews

Featured Review

5.0 out of 5.0

Great experience

by from Des Moines, IA |

Both Mark and Rich were friendly and professional. They gave me the time and attention necessary to answer all of my questions. When I brought the Lincoln to my mechanic for a check-up he gushed about what great condition the car was in and convinced me to buy it that day. The facilities were a bit small and I had some trouble finding the place initially, but it wasn't a major problem. If I needed to buy another vehicle I would definitely come here again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great Experience

by from Urbandale, IA |

Will buy my next car from them. Very nice to deal with. Overall experience was great and would do business with them again. Thank you!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Helpful

by from Ames, IA |

Bought a Diesel Truck that was in great shape and drove great for the miles. They had all the paperwork for the repairs they did and had all the maintenance done like fuel filter and oil change. Still a great truck

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service!

by from Des Moines, IA |

Great customer service and great people! Got us financed and on the road the same day and love my new SUV!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Car!

by from Des Moines, IA |

Had a great experience with Rich and Joe while car shopping. Was looking for a reliable commuter car for work and got a great deal on a Chevy Impala. Still running great!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Got financed Quick!

by from Des Moines, IA |

Worked with Rich on getting a Trailblazer and found me financing the same day. He was knowledgeable about the car and knew all the things they had fixed on the car before it was for sale. Needed a good suv and got one the same day. Thanks Rich

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Got a Honda Pilot

by from Des Moines, IA |

Bought a Honda Pilot and was a great price for the car mainly because of a few blemishes. Friendly and easy purchasing process. Was a little difficult to get in and out the lot though which is the only reason for knocking it down a star.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Looking for a small SUV

by from Des Moines, IA |

Was looking for a small SUV that was 4 wheel drive and under $8000 and found a few at this lot. They were helpful and test drove 3 SUVs but found a few small problems like a rattle in the front of the Escape, figured there would be some small problems with a 100,000 mile car. They said they would take care of that no problem and bought the Escape. Have had the car for over a month and Love It!

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Customer Service
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Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Unresponsive

by from Des Moines, IA |

Inquired online twice about a car. No response either time. Drove by on Saturday afternoon to see the car. No one was there, and the sign on the door stated that closing time on Saturdays was 4:00 PM. The car looked nice enough, but with no one there, I left wondering in what business these guys think they are engaged.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Does not recommend this dealer

Did not make a purchase


2.0 out of 5.0

Hmm....

by from Des moines, ia |

Went to look at a car the building was locked... Only one person working, the woeker didnt know much about the car I was looking at... Car wasnt in good shape, no heat of or air

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-10 of 10 reviews)