Mercedes-Benz of Bakersfield

Mercedes-Benz of Bakersfield

5600 Gasoline Alley Dr, Bakersfield, CA 93313

New 866-398-3858
Used 888-447-7915
Service 888-450-6255

Providing a World-Class Ownership Experience.

Average Ratings

4.9 out of 5.0
368 out of 386 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    361-370 of 386 reviews
5.0 out of 5.0

Cool people

by from Bako |

This place has some of the nicest people in the industry... They really dispel the myth of "car salesman" mentality. I had a wonderful experience and would not hesitate suggesting Mercedes Benz of Bakersfield to anyone.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Stand Up & Deliver

by from San Luis Obispo |

Awesome experience! I live out of town and found the car I wanted here on cars.com. Communication was fast and they answered all my questions, provided additional photos and bent over backwards to make me feel important. The customer service was great and the vehicle was even better. I have and will send all my friends down there for their next purchase. Great job Mercedes-Benz or Bakersfield!!!

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Customer Service
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Not Applicable
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Love MBZ 4 Life

by from Bakersfield |

A quick note to all. Mr. LaMarsna recently assisted me during my visit to Mercerdes Benz of Bakersfield. He was informative, polite and professional, above all. Would recommend this dealership and Mr. LaMarsna as your sales consultant. Although I did not purchase on this day, I will be returning once I am ready.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great & Professional Customer Service

by from Bakersfield |

I recently had the opportunity to visit Mercedez Benz of Bakersfield where I was greeted by Mr. John LaMarsna. Hands down, John was absolutely 100% helpful in answering questions I had. This isn't my first Mercedez so needless to say, I've had some encounters with other sales staff (not in Bakersfield, however) who, quite frankly didn't have the knowledge about the vehicle they wanted to sell me. John, on the other hand, knows his product and best of all, he treats you with the respect you deserve.

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Customer Service
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

reapairs

by from bakersfield ca |

pulled into dealership and couldn't find were i was supposed to take my vehicle and a nice sales person john lamarsna came up to me and ask me if i need help finding someone or if i need direction and he guide me in the right direction. good job

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

looking for quality car

by from taft ca |

This dealership has a grat variety of vehicles . as soon as i drove up on the lot i was greated by a proffessional sales person i belive his name was John lamarsna excellent customer servic. i definitly would recommend this dealership to my friends.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

In need of a new car indeed!

by from Taft,Ca |

Mr. LaMarsna was very professional and informative. He made me feel at ease, and I belive he had my best intrest at heart. I look forward to purchasing a vehicle from him.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Most informative Dealer I have ever spoke with.

by from Taft |

Mr. La Marsna was very helpful. I am looking forward to buying a car from him in the near furture. He was a breath of fresh air.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great experience

by from Bakersfield |

Had a great experience! John Lamarsna is a great salesman! He was professinal, honest, and helpful. Working with my budget, John showed how you can have quality and be sensible. Can't wait until I can afford to buy!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service

by from Bakersfield, CA |

Mr. La Marsna was extremely helpful. I would definitely refer others to him.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


(361-370 of 386 reviews)