Bergstrom Buick GMC Cadillac of Green Bay

Bergstrom Buick GMC Cadillac of Green Bay

301 N Taylor St, Green Bay, WI 54303

New 877-728-3049
Used 888-871-0446
Service 888-701-1707

Where you get a great deal more!

Average Ratings

4.7 out of 5.0
76 out of 76 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 76 reviews

Featured Review

5.0 out of 5.0

Attentive employees, clean facility, on time.

by from The Packers State |

The facility is always clean and orderly. Our service contact person is always courteous and helpful and the work is completed correctly and on time.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

My first Buick experence

by from De Pere, WI |

I purchased my first Buick yesterday, 10/29/14. It was the Encore Conv. package. I have always been badge loyal to Chrysler. The first thing I said to my husband when I got home is "sorry honey, your next truck is going to be a GM" just because of the customer service I received from Randy Roubal. Another thing I have never done is purchased from the first dealer I visited. He spent so much one on one time with me I knew everything about this car before I drove it home. (We are still trying to figure out what his new 2014 2500 Ram has to offer in the instrumentation. We were basically thrown the keys) It has only been one day, but I love my new Encore. Now to see how the service is "after the sale" I have definitely found my new salesman in Randy. I can't thank him enough!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Positive experience

by from Green Bay, Wi |

I purchased a GMC Terrain after weeks and weeks of looking and shopping around at every dealership in town. I had walked away from over 10 different vehicles because of the price and because of service issues at particular dealerships. I would recommend Andrew Heidl at Bergstrom Green Bay to all my friends and family. My experience was one of a kind and I appreciated the time he took to work with me and come up with a deal that was satisfactory for both parties. I appreciated his no nonsense kind of style. I love my vehicle and feel like a true "balla" riding in style! (Andrew, I hope you get to see this review!)

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

helpful,caring staff.willing to spend time

by from oshkosh,wi |

Bergstrom is the best.friendly staff,Randy Jenkins was fabulous to deal with He made the buying process gun.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent customer service

by from Green Bay, WI |

I bought a 2014 Buick Lacrosse. The sales person, Randy Roubal, was very polite, helpful, and a pleasure to work with. The other staff members I was introduced to were very nice and welcoming and appreciative of my business. As a former Brennan customer, this makes me more comfortable working with Bergstrom.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent and superior service!

by from Green Bay |

We leased a 2014 GMC Acadia AWD from Doug Seeman. He was great and we would refer him to any of our family and friends. He made sure we were comfortable and that all we asked for was taken care of. Once the deal was done he did not stop there, he has since called and checked to make sure everything was going fine and to see if we are happy with our purchase. That means a lot in any business. Every one we came in contact with at Bergstrom was very professional. GIVE DOUG A RAISE!

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Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Fast online response

by from Pulaski,wi |

So far only got info. I emailed Sunday night at 9 pm and got a response! Love that.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Super nice salesman and great facility!!

by from Green Bay, Wisconsin |

Randy Jenkins was super friendly, honest and down to earth with us and he helped me get the exact vehicle that I wanted and did everything he could to get us the right payment in my budget

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

TPMS

by from Green Bay |

My appt was during the holiday season and there was a "skeleton" crew working. My service writer was also my service tech. He was very good at listening and reviewing my previous visits. I was extremely satisfied with his service, both on my car and with the way he treated me as a customer. (Brian)

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Customer Service
Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful service

by from Green Bay , WI |

My husband and I are leasing a 2014 GMC Acadia. We are new to the leasing experience and our salesperson Ryan, and all the staff we worked with, did an excellent job walking us through the process. We are very happy with our purchase.

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Customer Service
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Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Green Bay, WI |

Stabilitrak/ABS warming came on. Called service garage to see if they could look at it, seeing as it was a Friday and I was scheduled to work the weekend. Wanted to make sure that the vehicle was drivable. Contacted Shaun in the service garage and they looked at it and came back with the diagnoses of some teeth missing. Vehicle was drivable. Scheduled work to be done on Monday Dec.30th. Appraiser came out, they gave me a loaner so I could get my errands done. Within a few hours they were calling that the vehicle was done. Quick, friendly service. Awesome, for such short notice. They squeezed me in to get the issue taken care of. Thank you

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 76 reviews)