Bergstrom Buick GMC Cadillac of Green Bay

Bergstrom Buick GMC Cadillac of Green Bay

301 N Taylor St, Green Bay, WI 54303

New 877-728-3049
Used 888-871-0446
Service 888-701-1707

Where you get a great deal more!

Average Ratings

4.7 out of 5.0
77 out of 77 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    61-70 of 77 reviews
5.0 out of 5.0

pleasant experience

by from De Pere, WI |

We were extremely impressed with the professionalism and the high level of service we received from Andrew Heidl. He was well versed on all the vehicles we looked at or test drove. His knowledge of the features of the vehicle we purchased, the GMC Terrain Denali, was exceptional. His technical skill level in all areas, including setting up our Blue Tooth features on our smart phone, was outstanding. In summation, he made buying a car a very pleasant experience for us.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Bergstrom Buick GMC Cadillac of Green Bay responded to this review

October 7, 2013

Thanks for the feedback! We hope you're still loving your Denali!


1.0 out of 5.0

Car shopping.

by from Wis Rapids, Wi |

Things were going well until the salesperson began to talk "down" to me and made a crude and demeaning remark about me looking at another dealership. His comment left me cold, i was no longer interested in talking to him in spite of the fact that he had the vehicle/vehicles I desired.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did not make a purchase

Bergstrom Buick GMC Cadillac of Green Bay responded to this review

October 3, 2013

Thanks for the feedback. We apologize for this situation. If you are still looking, please feel free to give me a call. Craig K., General Manager (920) 494-1800


4.0 out of 5.0

? need for some repairs

by from Green Bay, WI |

After looking at the original parts, I don't feel the brake job needed more than a clean up. Pads where still half there, rotors could have been turned. Rear shoes were not left for my inspection as asked. Your cost of turning rear drums was way excesive

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Experience!!

by from Green Bay,WI |

Very professional staff. Very accommodating. So far so good!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer Service - Job #1

by from Green Bay, WI |

The experience for my wife and I was positive from the very beginning. While we enjoyed our previous vehicle, the dealership we purchased it from could use a few tips from Bergstrom. We have had our new vehicle for only a few weeks, and I can tell that we would not hesitate to purchase a future one from the same dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Bergstrom Buick GMC Cadillac of Green Bay responded to this review

August 8, 2013

Fossil, we're glad you found the right car! Let us know if any questions.


5.0 out of 5.0

Excellent Service

by from Green Bay, WI |

Everyone was helpful and very friendly. Our salesman Darrell Naze was outstanding!! He took the time to make sure that we felt comfortable with our purchase decision. He spent over an hour with us sitting in the vehicle in their parking lot explain how everything worked.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Bergstrom Buick GMC Cadillac of Green Bay responded to this review

June 5, 2013

Thanks for the feedback! Hope you're still loving the new car!


5.0 out of 5.0

Jessica K.

by from Luxemburg, WI |

I Purchased my vehicle on a Monday from Bergstrom Appleton Buick GMC and upon arriving home realized it had a headlamp out. I was able to come to this dealership, which is closer and have it replaced, I received very prompt service in scheduling to get me in on Wednesday morning and replace the bulb. Everyone involved was extremely helpful!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Decisions

by from Appleton |

Went in looking for a used car. Throughout the test drives wound up leasing a new one for the same price as the used one. New car, better deal. Glad we took the time to listen to the salesperson, helped make the decision easy.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

MADE A WRONG A RIGHT!!!

by from Green Bay, WI |

My experience with Bergstroms of Green Bay didn't start out being such a good one AT ALL!! However, once they were aware of the severity of my issue they were quick to respond with many options (all of which I could have lived with) They went above and beyond to make sure I didn't end up leaving there an unsatisfied first time customer of theirs. Special Thanks to Darrell Naze, Thor Gilbertson, Jerry Collins & the rest of the Green Bay Sales Team

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Great place!!

by from Pulaski, WI |

Had a great experience car buying. Katelynn was great.

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Not Applicable
Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Bergstrom Buick GMC Cadillac of Green Bay responded to this review

October 7, 2013

Thanks for the feedback Joe.


(61-70 of 77 reviews)