Tuttle Click Hyundai

(4.4) 7 Reviews

38 Auto Center Dr, Irvine, CA 92618

Average Ratings

4.4 out of 5.0
6 out of 7 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-7 of 7 reviews
5.0 out of 5.0

They listened about my car allergy

by from Lake Forest, CA |

I've been car hunting for 5 months. I have told every place I've been about my severe allergy to new car smell - formalgahyde. They are the only ones who listened and came up with a plan to remove the smell that gives me huge headaches and make me nauseous. And it worked! Love my new Santa Fe Sport!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Saturday service

by from Lake Forest, CA |

service rep was extremely helpful and took the time to show me what they found.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

I was treated with so much respect!

by from Rancho Santa Margarita, California |

Tuttle Click quoted a price for me that I thought was very low. I went to the dealership thinking it couldn't be a brand new SUV at that price. Not only was it brand new, it still had the plastic on it. Everyone there treated me with respect and dignity even when some credit issues came up. They went above and beyond to not only get me the loan, but after approval continued to find me a better loan until my interest went down another 3%. They were just as nice to me after I had signed the papers as when I first walked on the lot. I was even shown exactly where to drive to take my car in for the oil changes and service. Very nice staff!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service

by from irvine, ca |

Rami at hyundai tuttle click has been a great help. He went out of his way to satisfy our needs and answer all questions

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Service Ever

by from Lake Forest, Ca |

Even though I only own a Hyundai accent, I was treated like loyality. I was joyfully greeted by one man the minute I pulled into the service department with my engine light on. Very shortly I was greated by Adam (again with a big smile) , who checked my car in. I had concerns about bringing my car to A dealership.....because of a couple bad experiences with the other dealerships. I must say its hard to stay in that frame of mind of uneasiness ........when you are greeted by a confident smiling employee like Adam. Adam went straight to work to check my car in and asked all the correct questions to insure the technicians had all the info they need to find the problem and fix it. He made me feel at ease the whole time my car was there. Adam made sure I had a ride home and when I my car was done he also made sure I had a ride that night to come pick it up. He went over the couple minor items that need attention....that I will be having fixed soon. Adam also introduced me to a 3 year oil change plan which I will probably be purchasing in a few months. Adam has the most professional way of making someone that's feeling their car is falling apart........to making them feel their car is good as new. I left your dealership that day saying a small prayer ....thanking God for Sending me to Tuttle and for Adam being my service attendant.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Tuttle Click Hyundai Sales

by from Mission Viejo, CA |

I went in to the dealership for the 3rd time to buy the car (Santa Fe), on Jan 27. I had discussed the price, car and options with the Internet manager on two previous occasions during the week in person, and twice on the phone. I was assured they would meet my price target since 1) it was the end of the month, and they would take a loss to move the car 2) for every one car they sell, they were going to get two alloted which would help them grow the dealership 3) the sales manager was aware of my target and asked me to ask the internet manager to call me back When I went in with my wife having set up the deal and been assured by the internet manager, who had talked to the sales manager, they were about $5000 over my target nad provided some rather patthtic excuses about taking a loss. Another Hyundai dealer (more honest) quoted me a higher price that my target, but lower thanTutle Click's new price. AND - I ran into another person with exactly the same experience at Tuttle Click wanting to buy a Sonata. I serviced my Ford at Tutle Click Ford for many years, and why I went to Tuttle Click. My second option is a Ford via the X-Plan. Tuttle Click Ford lost that sale even though I liked their service, due their Hyundai dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fantastic

by from Yorba Linda |

I received excellent service from the second I stepped into the dealership. Everything was Great.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-7 of 7 reviews)