Westfield Auto Mall

(3.2) 5 Reviews

82 Springfield Rd., Westfield, MA 01085

Average Ratings

3.2 out of 5.0
3 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-5 of 5 reviews
1.0 out of 5.0

horrible

by from westfield ma |

I bought a car from them and it has been nothing but problems one after another. I called and they were horrible with any help at all. I tell everyone not to go there.

Your feedback has been sent to Cars.com.

Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

don't do it .

by from westfield ma |

I thought I was getting a good used car low miles. Well 3 mths later after warranty is gone the computer need complete repair and the battery died. They didn't help or want to try to help at all. Mind you I only drove it 2 k miles

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great place!

by from Western mass |

Just purchased a 2004 chevy blazer from here. Couldn't be happier with my purchase. Granted it was only a week ago, but the vehicle is running great not just around town but on the highway as well. I felt with Andy during the buying process and he was very helpful and more than willing to get me knot a vehicle that suited me. I hope my blazer runs for a long time, but I would definitely go back here for another quality reasonably priced vehicle when the time came!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Not your average used car dealer.

by from Westfield, MA |

Finally, a small used car dealer who is ready to back up what they sell 100%. I bought a truck here are which had some unforeseeable issues. These guys did everything I requested, no questions asked. Ultimately I was not happy with the truck so they took it back, credited my payment and got me into my current vehicle which I absolutely love and plan on keeping for a long time. When it's time for my next vehicle, I'm buying here. These guys genuinely care about their customers and reputation, which in my opinion is spotless.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Nice People

by from Westfield, Ma |

Had a small problem after picking up a 2005 Silverado, Mike the owner could not have been better to deal with. I would go back and buy another car from them anytime. Keep up the good work

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)