Twin State Ford

Twin State Ford

8 Memorial Dr, St Johnsbury, VT 05819

New 888-278-8290
Used 888-269-1141
Service 888-281-0676

We Know Price Matters!

Average Ratings

4.9 out of 5.0
337 out of 335 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 335 reviews

Featured Review

5.0 out of 5.0

Great sales staff, great service.

by from East Calais, Vermont |

I started in January by looking into a GMC. Then I was told to check into the new Explorers. Back in the 90's, I had owned 3 of them before deciding to get into a car. So I went to Twin State, ONLY because I was in that area. I dealt with Byron, who was NOT pushy at all, was very personable to both my daughter and myself. After a few days of talking back and forth, I was still undecided. A few weeks went by and I decided I wanted an Explorer. Then one I had test drove was gone, Byron knew what I wanted, found me one and gave me a decent price, both on the new car and my trade. Byron at Twin State Ford in St. Johnsbury Vermont is someone I would definitely recommend people going to!!!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Twin State Ford responded to this review

April 7, 2015

Thank you Ann for the great feedback, Byron is one of the best at what he does! We appreciate your business and glad you loved your experience here at Twin State Ford.

5.0 out of 5.0

Customer Service Rep

by from St. Johnsbury, Vt. |

Everyone was very helpful and accommodating. My car went right in with no hassles

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Sales Staff friendly and very helpful

by from Barton, VT |

2015 Eacape and 2014 F150 Staff great facilities exceptional

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

They work for you

by from Saint Johnsbury, VT |

I bought a 2011 F150. The salesman and finance department were great about laying out different options to make the monthly payment work in my favor. It was a great truck buying experience, and I would definitely buy my next truck from Twin State Ford.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Customer satisfaction a priority.

by from Morgan, VT |

I am always pleased with the service I receive from Twin State. I had a check engine light on upon my arrival at the dealership which had to be diagnosed and the vehicle was mileage ready for the "Works" maintenance check. They satisfied these issues in a reasonable amount of time.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Amazing to do business with

by from St Johnsbury, VT |

This is the best dealership I have dealt with by far. Excellent, friendly, customer service not only during the purchase but even well after. Love that I'm checked in on to make sure everything is going well. Thank you for the smoothest, best experience, you will be my only dealership from here on out!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

George Scribner

by from Barre, Vermont |

The service team was again outstanding in all aspects of the service.,

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Finding Fusion

by from Danville, VT |

The staff was very helpful in helping us find the right vehicle.( a Fusion)

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

service

by from Newport, Vermont |

2014 escape service was great good staff and help all around great performance

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service

by from Danville, VT |

Brought my 2011 Escape in for oil change. They did a thorough check on the vehicle, found needed front alignment and should replace front brake pads in near future. Probably wouldn't have realized these problems until possibly more damage was done.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Woodsville, nh |

Everything went well and I was in and out in no time

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 335 reviews)