Crossroads Ford Lincoln of Sanford

Crossroads Ford Lincoln of Sanford

3251 Highway 87 South, Sanford, NC 27331

New 877-602-4240
Used 877-365-5685
Service 866-692-6829

Crossroads Ford is one of the top Ford dealers in North Carolina and part of the Crossroads Automotive Group

Average Ratings

4.9 out of 5.0
27 out of 26 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 27 reviews
5.0 out of 5.0

Customer

by from Sanford, North Carolina |

Service Department is always good to deal with. Things get done when they say they will. Waiting area is roomy and always clean. Staff are always friendly. Final cost of any work is always what your quoted or sometimes a little less which will put a smile on anyone's face.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service friendly staff clean shop

by from moncure, nc 27559' |

pleased in every respect, no waiting to start. service righter went over details before performing service.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Crossroads Ford Lincoln of Sanford responded to this review

July 31, 2015

Thank you so much for the wonderful review, Bruce! Please let us know if you have any additional questions about services you received and thank you again for choosing Crossroads Ford Lincoln of Sanford!


5.0 out of 5.0

great service

by from Sanford, NC |

The service coordinator (or whatever he is called) was very helpful and kept me informed about that was going on and the estimated time needed. He was also very fast and did not seem to waste a minute doing his job. Very impressive.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Sanford, nc |

I have been very pleased with service and sales people they are very helpful

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Crossroads Ford Lincoln of Sanford responded to this review

July 31, 2015

We really appreciate your continued business with us, David! Thank you again for your review!


4.0 out of 5.0

GREAT CUSTOMER SERVICE

by from Sanford, NC |

The service department has been the reason I have been a long standing loyal customer, and largely because of one individual who worked very hard to see that everything was done right and timely. She is no longer employed there, my hope is that the new employees can keep my loyalty.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service clean facility

by from Sanford, NC |

It was a nice experiment great place to go.. I would recommend this place to my friends and family..

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Crossroads Ford Lincoln of Sanford responded to this review

July 31, 2015

Thank you so much for the wonderful review, Larry! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, Larry!


4.0 out of 5.0

Great Service

by from Sanford, NC |

Jeremy did great job in reviewing all the tire option with price and warranty. He submitted my rebate to Ford. The service time was a little longer than I thought, but I understand. It was living hell to sit for two hours plus and listening to Good Morning America on TV.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

very very nice salesperson

by from Sanford ,N.C |

everyone was very nice and was very concerned about what i wanted.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Crossroads Ford Lincoln of Sanford responded to this review

July 31, 2015

We work hard to make your visit with us as convenient and simple as possible for you, Jeffrey! Thank you again for your business and we look forward to your next visit! Safe travels!


5.0 out of 5.0

great service

by from sanford, nc |

Professional, friendly, and nice waiting room atmosphere

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

My Edge and I received great service!

by from Sanford, NC |

I arrived for my service appointment and the Service team was ready. I received prompt attention and a best price match for two new Michelan tires. The Service team carefully maintained the cleanliness and condition of the interior as the car was moved and driven by service personnel. The wait was very accommodating with refreshments, bottled water and even some great popcorn! I was pleasantly surprised with the quick finish on my Edge tire changes. The service team was very professional and friendly. Thank you!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 27 reviews)