Happy 50th Anniversary Tri-City. We were established in 1965 on the philosophy of exceptional customer service and competitive pricing the same family management is still in place and has stood the test of time. You have many options when buying a New or Pre-Owned vehicle and we hope to earn your business. Our integrity rides away in everything we sell and we do it right.
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51 out of 54 people recommended this dealer.Write a Review
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by Jonathan K.
My visit with Tri-City Subaru was an all around great experience. After having visited a Nissan dealership the day before, spending 3 hours and 4 different people trying to convince me to buy a vehicle just because I walked on their lot, the Subaru dealership was a breath of fresh air. From the moment I walked on, the customer service (Marc Miller) was nothing short of perfect. No pressure, helpful, courteous and respectful. He told me his name, showed me the locations of all the vehicles and told me if there was anything he could do to help to let him know. Unlike previous dealerships where salesmen follow you and not just let you casually browse. After a few minutes I decided I wanted to test drive and Marc was right there to help. On the test drive, he explained all the features of the current car, and what else was available and knew how the technology worked, both in the car and under the hood...being an engineer I was impressed that my questions got answered without hesitation and satisfied that I didn't leave with unanswered questions, regardless if it was a typical question or not. After the test drive and the great customer service, I was sold. There was one car with all the features I wanted on it's way in, they held it and I picked it up the day it arrived. When I pulled in, there was my new car waiting for me. Again Marc reviewed all the features, we took the car for another drive and I signed. I couldn't have asked for a better experience...and the car? The XV Crosstrek...it's an incredible car. I'm getting roughly 10 mpg more than my previous car, the adaptive cruise control is an absolutely fantastic technology coupled with the CV Transmission. I got the fully loaded version and I'm happy I did, the Eyesight system is great, the controls intuitive and as much as I would hate to see snow after this past winter, I'm looking forward to driving this car in the snow. If I could give this total experience more than 5 starts I would. Car dealerships and their sales staff shouldn't have to pressure you to buy their car, the cars value proposition should sell itself and as such respect, courtesy, and knowledge is what I would expect out of the staff. Tri-City Subaru hands down is a great place to shop and I would recommend I to anyone looking for a pressure free car buying experience with knowledgeable staff.