Carbone Honda

Carbone Honda

5009 Commercial Drive, Yorkville, NY 13495

New 866-920-3456
Used 866-309-4044
Service 866-490-4469

Putting you in the driver's seat for over 80 years.

Average Ratings

3.9 out of 5.0
23 out of 31 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 32 reviews

Featured Review

5.0 out of 5.0

Just purchased a 2015 Honda Civic from John Frye

by from Syracuse, NY |

The sales process was very easy, and John was great! i felt completly comfortable and not pressured. he answered all of my questions and helped tremendously throughout the process.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great dealer, repeat customer

by from Utica, NY |

Great to do business with. Friendly sales. Repeat customer.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Honda Purchase

by from Utica, NY |

Leased a 2015 honda civic. Upon inspection, car had a dent and dealership was good about arranging to get it fixed and gave us two free oil changes. Felt slightly pressured to buy but typical experience I believe. Good with getting into our price range. Will buy with dealership in the future.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Carbone Honda Jason Jackson

by from Utica, NY |

I was looking for an automobile for my children to be safe while learning to drive and decided to visit the Honda dealership. I was approached by my salesperson, Jason Jackson and asked if I had any questions. Jason was very thorough with reviewing the different vehicle options with myself and my family. He went out of his way to insure we test drove a vehicle with ample fuel. He answered all questions my wife and myself had asked. My purchase was much quicker than I anticipated it would be. I would highly recommend Jason Jackson to any of my friends and family members seeking to purchase a new vehicle.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

purchased a 2013 new Honda Odyssey

by from Rome, NY |

Jon Frye wa an excellent resource and well informed. He was very accomidating and helpful. This is the second car that I have bought and have only dealt with Jon but everyone here was extremely helpful and considerate.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

2015 Honda Fit

by from Mexico, NY |

Knowledgeable and easy to deal with. Pleasure to deal with

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bought a pre owned 2011 Chevrolet Cruze

by from Newport, NY |

Buying a vehicle from Carbone Honda was a very easy and pressure free experience from the quick response from the internet department to the test drive and all the way to the purchase. James Carbone was very friendly and willing to help out as best as he could.

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Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Carbone Honda responded to this review

April 23, 2015

Hi Crytal, Thank you for taking the time to share your "easy and pressure free" experience at Carbone Honda of Yorkville. James, as well as the rest of our team, know you're our top priority. Enjoy your new ride! Karen Flynn Internet Manager


5.0 out of 5.0

Leased a new 2014 Honda CRV

by from Rome, New York |

Bobby Springer and Danielle Cahill went above and beyond in making my experience at Carbone Honda a pleasant one. They were efficient and professional in every area. I would HIGHLY recommend them to friends and family. I am very pleased with my new CRV and will gladly return to them in the future. Carbone Honda is a friendly atmosphere surrounded by a warm people that are willing to help and make customers satisfied.

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Customer Service
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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Carbone Honda responded to this review

October 24, 2014

Hello Gina, Thank you for taking the time to comment on your visit at Carbone Honda of Yorkville. It's always wonderful to hear when the sales team combines all their years of training to provide the ultimate customer experience. Enjoy your new ride! Karen Flynn Internet Manager


5.0 out of 5.0

honda pilot

by from utica ny |

Just got my new Honda pilot and Bobby and Josh took care of everything for me and made it very easy to do. My sales person Jay Jackson was very professional and one of the best sales people I have ever worked with

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Carbone Honda responded to this review

October 19, 2014

Hello Mike, I was so glad you took the time to share your experience at Carbone Honda of Yorkville. Our sales team works hard to give you the best experience possible and thanks to you others will know that as well. Enjoy your new ride! Karen Flynn Internet Manager


5.0 out of 5.0

easy and pleasant

by from syracuse, ny |

Negotiations were done over the phone and were refreshingly direct and professional. There was only one issue in the process, regarding the loan tems, but that was resolved satisfactorily. I'd definitely come back when the time is right.

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Carbone Honda responded to this review

October 16, 2014

Hello Mark, Thank you for sharing your experience at Carbone Honda of Yorkville. We believe all feedback is important so we can continue to improve our customer service. We look forward to seeing you again. Enjoy your new ride! Karen Flynn Internet Manager


5.0 out of 5.0

Leased a new Honda Accord!

by from Utica, NY |

I just recently leased a 2014 Honda Accord and had the most enjoyable car buying experience yet at Carbone Honda of Yorkville. From start to finish the process was enjoyable and profressional. The salesman Tom A was great to work with, no hassle of the going back and forth, got a bottom line number and the management staff was happy and great to deal with. I will do all my business with Carbone Honda!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Carbone Honda responded to this review

October 15, 2014

Hello Honda Guy! I wanted to thank you for taking the time to share your experience at Carbone Honda of Yorkville. Our team wants your best experience to be the Carbone experience and we plan to accomplish that by exceeding all of your expectations. Enjoy your new ride! Karen Flynn Internet Manager


(1-10 of 32 reviews)