Eastchester Chrysler Jeep Dodge RAM

4007 Boston Rd, New York, NY 10466

Used 718-547-5500

Average Ratings

4.1 out of 5.0
115 out of 156 people recommended this dealer.
Customer Service
Buying Process
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    111-120 of 156 reviews
1.0 out of 5.0

Scambags

by from Bronx, NY |

I found a vehicle on thier web site, went in to check out the car and found the sticker price was not as advertised. The salesman asked about an offer before we even test drove the car, I said I would pay book give or take and he said "they wuold never sell it for that". What a waste of time, don't even bother going to this dealer. They will sell you a car above book value and then charge you 3 or more % over the going interest rate. I hope more people write a review about this dealer, they deserve it!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Eastchester Chrysler Jeep Dodge RAM responded to this review

July 1, 2012

My name is Deanna Brown and I am the Customer Service Rep here at Eastchester Chrysler Jeep Dodge. On behalf of the dealership I would like to apologize for the experience you had. Unfortunately we would not be able to sell you a vehicle for book value. All of our pre owned vehicles listed on our website each vehicle has a purecar value report for your review. Interest rates are determined by the bank and not the dealership unfortunately that is out of our control. Our goal is 100% customer satisfaction and we would like to make things right. At your earliest convenience please contact me at 718-547-5500 ext 258. Regards, Deanna Brown


5.0 out of 5.0

Ask for Jimmy!

by from Wallkill, NY |

Jimmy took care of me. He negotiated a fair price on my trade and the price of my new car and then kept working and working for me to make my deal better. In the end, I got the car I want at a good price. They will work with credit score less than 600. The process was very professional. The building and selection are A+.

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Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

False Advertisement

by from Bronx, NY |

I went in to look at a car they had advertised on their web site. Car had a sticker price $7,000.00 higer than their web site price. Sales person said I would have to finance through them to get web price, then said they would not sell the car for the web site price?? What a waste of time. Don't take my word for it, try it yourself.

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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Dealership Ever!

by from Bronx,NY |

Its crazy how easy the process was for me. I got a call from a man named kirk kennedy saying that we would like to offer you a deal for your truck (2007 dodge dakota) and i was already thinking about trading in my car for a nissan. So i passed through the dealership and i met with kirk and we talked told him what i wanted and he made it happen!.. I came out with a 2012 dodge durango with 11 miles and all i had to do was give me signiture and a small down payment and i was out the door. For a man that doeant have any credit i was amazed! Please if your going to get a chrysler dodge or jeep go to kirk. You wont go wrong

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

my reveiw

by from yonkers, ny |

I just want to let every one know if your looking to buy a car go and see Kirk Kennedy at Eastchester Chrysler and Jeep. He did everything he could to get me in a new car and he was a great guy. Sincerly George Pallogudis

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

my reveiw

by from yonkers, ny |

I just want to let every one know if your looking to buy a car go and see Kirk Kennedy at Eastchester Chrysler and Jeep. He did everything he could to get me in a new car and he was a great guy. Sincerly George Pallogudis

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

THE WORST DEALER

by from new york new york |

I will never recommend anybody to shop- at that dealership, there was no communication at all.

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Customer Service
Buying Process
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Shopped for a used car

Does not recommend this dealer

Did make a purchase

Eastchester Chrysler Jeep Dodge RAM responded to this review

May 19, 2012

My name is Deanna Brown and I am the customer service rep here at Eastchester Chrysler Jeep Dodge. I see that you had a bad experience here at the dealership and I would like to speak with you regarding what exactly happened. At your earliest convenience please contact me at 718-547-5500 ext 258 or via email at deanna@eastcjd.com. Regards, Deanna Brown


5.0 out of 5.0

My 1st Car Purchase

by from Bronx, NY |

My first car purchase was a positive and interesting process. Relocating forced me into looking into buying a car...my saleman James was very insightful and easy to talk to with regards to concerns. I anticipated the buy process to be average because the price of the vehicle didn't drop in price which would have been rewarding as a customer...yet it wasn't expected. I-Kim

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

good help

by from new york |

I had a very helpful sales man named james somma who made the whole leasing experience very simple for me. leasing a new car is sometimes very stressful. thanks to jimmy it was a very pleasent time.

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Customer Service
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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

good help

by from new york |

I had a very helpful sales man named james somma who made the whole leasing experience very simple for me. leasing a new car is sometimes very stressful. thanks to jimmy it was a very pleasent time.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(111-120 of 156 reviews)