McCarthy Chevrolet

675 N. Rawhide Rd., Olathe, KS 66061

New 888-860-0037 New 888-860-0037
Used 888-610-6858 Used 888-610-6858
Service 888-460-9152 Service 888-460-9152

Make it McCarthy!!!


Average Ratings

3.6 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 17 reviews
5.0 out of 5.0

went above and beyond

by from LUBBOCK TX |

I live in Lubbock Texas. I found a car online and worked out the details over the phone. I rented a car and drove 700 miles to pick up the car up in Olathe Kansas Where the dealership was located . After all the paper work was done and we drove off the car had and electrical problem that caused the gas gauge to show empty when you fill the gas tank up. Since this was a use car they never fill the gas tank up so this problem went unnoticed . At this point is where you find out if you are dealing with a credible car dealer that cares or just one that is interested in the numbers only. We had completed the deal and this problem came up. The repair was going to cost $1100 since they had to pull the rear end out to get the gas tank out to replace the part, very labor intensive. Also the parts would have to be ordered so the repair would take several days to complete, but we could no wait since we had to get back to our jobs in Texas on Monday. So at this point I was very upset so they let me out of the car deal and I rented a car a second time to drive back home. Now they did not have to do that since I had already completed the paperwork and the deal was done and we had driven off. But they did just to make it right. Think about that, how many car dealerships do you think would do this. Also I was from out of state and the odds of me ever buying a car from them again will very slim. so this in itself is very impressive. Once the owner of the company found out what had happened they called me and offered to fix the car at no extra charge and also discounted the price of the car to make up for my out of pocket cost to rent a car for a second time and hotel expenses a second time. And if that where not enough my salesman (Carl) offered to drive the car half way to me on the next Sunday so I didn't have to come as far. So we took the deal and Carl and his wife took a Sunday out of their life to deliver the car to me in Oklahoma City the next Sunday. Now if that is not customer service and customer care I don't know what is. Thank you Carl and McCarthy Coverlet for being so honest and caring and making it right. Mike Williams Lubbock Texas

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

good service and staff

by from Garnett, KS |

I went on the lot to shop, salesmen left me be until I got close to the window (which I appreciate.) I personally don't like being swarmed until I have a chance to browse the lot. Carl helped me out and went through inventory to find a vehicle I liked that met my needs within my budget. I chose a vehicle they had not yet fully serviced that I saw on the lot. In order to get the vehicle on the budget they had to do a lot of phone calling and leg work with creditors since my credit wasn't the greatest. I negotiated the price and the negotiation process was above average. Amount offered for my trade was on par with the last 5 dealerships I had shopped. Carl worked with me to service all defects I found with the vehicle without jacking up the price and provided a free rental vehicle paid fuel for the duration. Carl was a very laid back easy to get along with salesman and communicated with service staff on my behalf to get everything done on my budget. Carls the guy to see and mccarthy is the place to shop.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Don't bother stopping in on game day

by from Olathe, ks |

Don't bother trying to talk to a salesman if the game is on. I stopped in March 14th looking for a camaro. 15 minutes later I go inside and they are all watching TV. I thought surely someone else come over. After 5 minutes of dirty looks I left

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase

McCarthy Chevrolet responded to this review

March 16, 2015

Joe, I apologize for our lack of professionalism and common courtesy. I can assure you this is not how we treat our customers. I would love to speak with you, if you are still in the market for a Camaro or any vehicle. Feel free to contact me at 913-800-1155 or kkramer@mccarthyautogroup.com. Thank you for taking time to contact us regarding your experience. thank you, Karl A. Kramer Communications Director McCarthy Auto Group


1.0 out of 5.0

Beware of in house financing

by from Gardner, ks |

We purchased a used car from McCarthy in March 2014. Our sales representative was very nice and informative. We applied for financing. We were told our credit would get pulled once and the sent to various lenders to find the right one. Our credit had 11 hard inquiries from this experience. Made a debt in our credit score that we are paying for now. I am very disappointed. If I had known I would have bought my car elsewhere. Will not return.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

service department

by from Gardner, KS |

Shawn Dearing that works in the service department ALWAYS goes above and beyond with his customer service. Every time I bring my car, he addresses me by my name! He listens, he explains, and he always makes sure I am satisfied when I leave. I never take my car any where else to be serviced because I trust that he tells me the truth!!! Thanks Shawn

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Some issues

by from Nebraska |

Bought the car site unseen. Wasn't told the car use to be a rental. Car had some door dings and scratches inside and then the blind side monitor isn't working. Hopefully these issues will be dealt with properly

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

john thank you your a good person,

by from warsaw mo |

I wanted to say john McCarthy is a good person I have a lot of respect for him he has good people working for him,god bless you all, stuart

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

2012 Ford Focus

by from Saint Joseph, MO |

The good - Got the car that I wanted in my price range. The sales person (Dan Wool-something) was nice, not pushy, & answered the phone when I called with follow-up questions after the test drive. Juan in finance was patient when discussing extended warranties. The not-so-good - There wasn't much wiggle room on the price. Upon arriving to finalize the actual purchase of the car, we had to wait an hour to speak with the folks in finance (only one poor guy there to handle the whole process for every customer, so not blaming him). Other - So far it's only my first day with the car but it hasn't fallen to pieces. There are still a few loose ends to tie up. For instance, I have yet to receive all my materials in the mail (title and what-not), and I plan on requesting copies of additional materials, so I will follow-up on this review pending receipt (or lack of) those items. Overall - Pleased with the experience.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Lee's Summit, MO |

I called about a car I saw online right before closing

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

Bad Experience with Salespeople

by from Olathe, KS |

In the process of searching for a used car, I came to this dealer to look at a Hyundai Sonata. The first salesperson assigned to me was a 19 year old man who was pleasant enough at first - but soon after we began to discuss price, he got frustrated with me, told me I "wasn't letting him do his job", and walked off. His manager returned and dealt with me for the rest of the time I was there. I'll mention that I remained calm for the entirety of my stay. I was actually appalled at how unprofessional the first representative was. The replacement, however, was a polished, experienced, schmoozy salesman who was less frustrated, but still incredibly condescending. I'm a 23 year old man, and I realize I look like a relatively young guy, but I'm not about to be told that I "clearly have no idea what I'm doing", even if it's a part of a sales strategy. We were unable to arrive at an agreement on price before I left. The first call I got was from the first individual. I didn't actually receive the call - he left a message, which was only 2 seconds long, and contained him speaking over speakerphone (excessive ambient noise) saying "callmebackbye" that fast. I called back later, told him I didn't understand his message, but if he wanted to talk more about the car, he could call me at one of two numbers I provided. He called back again a week later and left a similar message. This phone tag went on for about 3 weeks at which point he stopped calling me back. A month later I got a call from his manager, the second guy, saying that he was still willing to talk to make a deal. I had already bought a car, but honestly I was so turned off by the unprofessional experience I had had. I elected to not return the call at all.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-10 of 17 reviews)