The Auto Shoppe

3310 S Campbell Ave, Springfield, MO 65807

Average Ratings

4.4 out of 5.0
12 out of 14 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 14 reviews
5.0 out of 5.0

Great car buying experience!

by from Springfield, Mo |

I shopped around for a few days to find the right car at a fair price. Buying a car is an exhausting process! By the time I looked at the Auto Shoppe I had dealt with more than a couple shady characters elsewhere. Barry and Bennie were great to work with. I told them what I would be comfortable paying for the car and they didn't make me play any games. They found a local lender at a fair interest rate and I drove away in my "new" car. I am very happy with the entire experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Beware! Don't buy here! They lie, word is nothing.

by from Springfield, mo |

Beware!!!!! The salesman was nice, no pressure. However, after the purchase was complete, a lot of issues with the vehicle within the first week. Everything they said they would do, they havent. They didn't have the extras that they said they would add in the first place! They sold me a vehicle that won't run, won't fix it and won't exchange. It's currently at another shop. At one point that they had it after my purchase, they drove up a full tank of gas or siphoned it out. Sad to say, major regret working with them.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase

The Auto Shoppe responded to this review

March 3, 2015

ABM, I apologize for the dissatisfaction you experienced. We at The Auto Shoppe strive to create the best possible car buying experience for our customers and your Review is out of the ordinary for us. We always try to ensure our vehicles are in the best condition and I'm sorry to hear this has been a difficult experience for you. I hope that we can move forward and find a solution together at a time that is convenient for you. Call me anytime, Barry Patrick 417-889-6555


5.0 out of 5.0

Low key no pressure

by from Springfield, Mo |

Great Expeience. Billie was low key and made it all easy. Honest deal. One criticism would be price of extended warranty should have been made more clear. The finance dept got us a great rate and made the finance process easy but the warranty presentation felt more like the old school lets put it in the contract and see if they call us on it. The warranty may come to be important but should have been done like the rest of the deal honest and fair. I would send friends and family since the overall deal and sales team were great .

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

They really care!

by from Springfield, MO |

Sweet Carl stood out in the rain while we decided on buying our car. Very personable and really shows they care about their customers. Thank you and we will definitely refer you to all of our friends!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

You guys rock!

by from Springfield, MO |

excellent car buying experience! The staff was very helpful, listened to all my needs, and found the perfect fit for me. Carl deserves special recognition for his excellent salesmanship! I will recommend this dealership to anyone looking to buy a new or used vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Honest Dealership

by from Springfield, MO |

Worked with Carl when we bought our car and felt he was very honest with us and great to work with! The general manager was also very helpful in our deal. Had a very good experience. Thanks

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Buying Experience!

by from Springfield, MO |

Today started out to be one of the most stressful days in many years, but from the first meeting of Carl Ward we were put at ease. Very honest, very smooth transaction. Of all the many autos I have had (approx. 20-25) this was the best experience by far! Highly recommended.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Couldn't have been easier!

by from Springfield, MO |

I did not want to buy a car when I walked in, but I left with a new one! The chicken wings were also delicious! John was very curtious and Hughlen worked diligently to meet our needs. Seriously, we had an enjoyable experience!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience!

by from Springfield, MO |

The Auto Shoppe sales staff greeted me at the door and walked me to my car as I left, could not have asked for better service! I had no intention of purchasing a vehicle the day I went in but the sales staff was incredibly helpful with all of my questions and the deal couldn't have been beat. Thank you for a painless experience, I will definitely be recommending you to others!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Buyer beware

by from Springfield |

Found a beautiful used car, made a good deal, and sales lady promised to fix some problems on the car BUT after the papers were signed came back and the manager told me " oh I am sure she told you we would fix those thins but since you don't have it in writing too bad". Poor way to do business. I would not recommend buying an automobile from them unless you have everything in writing.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-10 of 14 reviews)