John Lee Nissan Mazda

120 E 23rd St, Panama City, FL 32405

Average Ratings

4.5 out of 5.0
41 out of 46 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 46 reviews
2.0 out of 5.0

Do not use John Lee Nissan Mazda's finance dept.

by from pcb, fl |

Our salesman Garland McGuire was great and the reason why I decided to buy at this dealership.However, after my experience with James Mack in the business office I will never buy another car from this dealership. Truth in lending, not even close! I have learned a very valuable lesson. Get your financing from your bank and you will save so much money and avoid the bait and switch!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase


1.0 out of 5.0

lemon 05 nissan titan

by from San Clemente, CA |

I bought a Nissan titan 05 with only 18000 miles on the vehicle the next morning the truck would not start, used or not this vehicle should of had some kind of warranty, not according to Nissan . after going to the supervisors and bringing it to there attention the vehicle was fixed at there service center, or at least I thought it was. the check engine light began coming on about 80 miles or so after and I was told by the service department to buy a new gas cap which I did three different times from the dealer and had it reset each of those times ,now I have just learned to live with it. I just moved to California and had to pay another 400 dollars because my titan would not pass smog because of the fuel filter that was installed was installed without the main seal around the fuel pump at the Nissan service center, got that fixed. today I wake up to drive my truck and it will only crank over but will not start. back to square one. had it towed to a mechanic because the Nissan dealer wont cover the charges on there lemon. I have called and asked them to trade my truck in for another at the Nissan dealer in California but at this point I have lost almost all faith in Nissans. If i am paying 343 dollars monthly Is it that much to ask them for a trade in on a truck that is reliable and dependable. I can only hope after this next fix Nissan of San Jaun Capistrano will give me a trade in on this vehicle without any hurdles otherwise this one is going to the to the heads of Nissan and all there customers. Sincerely Marc Russell

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Ed Moriarty was a very nice man.

by from Freeport, FL |

I would recommend Ed Moriarty at John Lee Nissan in PCB

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Alton Dugger @ John Lee Nissan

by from Panama City, Fl |

Just bought a 2013 Mazda CX-9 at John Lee Nissan of Panama City. Alton Dugger was our sales rep, and he was awesome at answering all my questions prior to purchase. He didn't rush me and took a great deal of attention to ensure all my needs were meet at the dealership. I would recommend John Lee Nissan to anybody looking for a great car, and would also recommend Alton if your looking to purchase a new/used Nissan/Mazda in PCB. Thanks Alton, V/R, Eric

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership

by from Burleson,Tx |

I have never been to a dealership where they cared more about you knowing the safety of the car. I was very impressed with my whole experience.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service, clean facilities

by from apalachicola florida |

victor torres made it easy from john lee nisson dealership.i would recommend buying your next vehicle there. maintance work done quickly and professionally.sincerely satisfied customer

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Alton Dugger was great to work with!

by from Santa Rosa Beach, FL |

I have the absolute best experience at John Lee Nissan in Panama City, FL. I would definitely return to buy my next car. I love my Nissan Altima so much. Alton Duggar was very kind and we got through the process in what i considered record time! Thanks, Alton!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great experience

by from Andalusia, AL |

Best car buying experience I have had. Alton Dugger and Jack Benny are very knowledgeable and courteous staff.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service

by from Bonifay,Fl |

I thoroughly enjoyed my buying experience with John Lee Nissan Mazda in Panama City Florida. Alton Dugger provided excellent customer service and answered all my questions with truthful answers before, during and after the sale. This will certainly be my first stop on my next car buying adventure. I love my 2013 Altima, thank you Alton and John Lee Nissan.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful Buying Experience

by from Panama City, FL |

My experience at John Lee Nissan Mazda with Mr. Victor Torres was wonderful. The service was exceptional and he was very helpful. Whenever I blew a tire a week later I was able to call Mr. Torres and he assisted me in getting my car towed and the tire changed and replaced. They even washed my car for me :) I would definitely recommend this dealership and Mr. Torres to anyone looking to buy a new vehicle. Everyone was very helpful and friendly. Great experience!!!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 46 reviews)