Fletcher Jones Audi

Fletcher Jones Audi

1111 N Clark St, Chicago, IL 60610

New 866-972-0311
Used 866-970-2038
Service 866-415-7967

A Fletcher Jones Company Second to None

Average Ratings

4.5 out of 5.0
55 out of 61 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 62 reviews

Featured Review

5.0 out of 5.0

love my new car!

by from Chicago |

I just came home with my new A4 today. Matthew Bogdan was such a nice person to do business with. Very attentive and patient, as I had a lot of questions. Overall a great experience, and Matthew made the whole process easy and pleasant.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great service

by from Chicago |

They did a great job. Standard procedure for these guys. They're great.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Repair of 2009 A

by from Chicago, IL |

Had to bring my car in 3 times to figure out what was wrong with my car, but the service was excellent. Even though the car was no longer under warranty, Will got Audi to pay for the major repairs that were needed.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

went the extra mile

by from River Forest, IL |

I was really pleased with the service experience. Tim went the extra mile to ensure that my car was done when requested. Detail oriented. I'm really happy.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great staff, wonderful service!

by from Woodridge, IL |

I had purchased 5 cars and service them at fletcher jones in the past 5 years, they gave me great service no mater what kind of reason i return there. Would recommend you to check it out if you are in market for a new audi/benz/vw. Only complaint would be the service entry can get a bit busy during service peak hours.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service here!

by from Chicago il |

Jon in the service dept. takes care of me every time. They are very professional and it's a always a great experience at fletcher jones Audi

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Fletcher Jones Audi responded to this review

July 10, 2014

Thank you for your kind review of our Service Center and Jon R. We strongly value our customer feedback! Niko GM


1.0 out of 5.0

Great Service

by from Chicago, IL |

Great Audi dealership. A breath of fresh air after my experience in Princeton, NJ.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Fletcher Jones Audi responded to this review

July 10, 2014

Thank you Bob for your kind words of our dealership.Come back anytime! Niko GM


5.0 out of 5.0

Great Buying Experience

by from Chicago, IL |

I worked with Melinda Speers and Michael Jasinski when I bought my 2014 Q5 a couple of weeks ago. Melinda was very pleasant and easy to work with. Michael was diligent in explaining all of the features of the vehicle to me. They were a great duo. I'd recommend them to anyone looking to buy an Audi in Chicago.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Fletcher Jones Audi responded to this review

July 10, 2014

We appreciate your review of Melinda and Michael. We all try to work together to make sure our customers leave happy and love their Audi! Niko GM


5.0 out of 5.0

Q5 audi 2014

by from Chicago |

Tim Mettille is excellent. He walked us through the service and repair process with professionalism and ease. Thanks so much.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Fletcher Jones Audi responded to this review

July 10, 2014

Thank you Anne and Jack for sharing your experience with us. We are happy to hear Tim M. assisted you while your vehicle was in service. Niko GM


5.0 out of 5.0

Outstanding Customer Service

by from Chicago, IL |

We were just passing through, visiting with family, on our way to Kansas when the check engine light came on. FJ Audi was able to take us within the hour and provide us with an alternate means of transportation. I received excellent customer service from Jon Ralis. I couldn't be happier with the service I received. I'm even considering timing my visits to Chicago with my vehicle services.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Fletcher Jones Audi responded to this review

July 10, 2014

Thank you for taking the time to review your recent experience with us. We are pleased that we accommodated you in a small time frame and that Jon R. took such great care of you while visiting Chicago. Come on back anytime! Niko GM


5.0 out of 5.0

Perfect!!!

by from Chicago |

Nice service! I went for an oil change, they gave the time that it supposed to do it. And the audi was ready before that I expected. Great attention by William G. I recommend Fletcher Jones Audi.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Fletcher Jones Audi responded to this review

June 28, 2014

Thank you Daniel for your kind words. We appreciate your business. We are pleased to hear you were well taken care of by William G. in Service. Niko K. GM


(1-10 of 62 reviews)